Company Description

The Nashville Symphony inspires, entertains, educates and serves through musical performance, innovation, collaboration and inclusion. Led by music director Giancarlo Guerrero, the orchestra performs more than 150 concerts annually, with a diverse repertoire that includes classical, pops, jazz, movies, and more. It is one of the most active recording orchestras in the U.S., with a total of 14 GRAMMY® Awards and 27 nominations.

Job Description

Part-time Event Facilitator

Reports to: Sr. Event Sales Manager

Primary Responsibilities:

• Serve as an onsite representative for caterers, rental clients, event planners and vendors on event days
• Serve as a point of contact with Stewarding, Security, Production, Housekeeping, Maintenance, and other SSC departments
• Maintain concise, accurate, and team-oriented communication when making requests for clients, vendors, and staff
• Contact Event Supervisor with issues or changes affecting day of operations
• Oversee the set-up and break-down of all events, including third-party equipment when necessary
• Follow BEO instructions, report back any changes
• Prepare the event closing report after each event and submit it to the Event Supervisor
• Work with the Event Manager and Event Supervisor to evaluate and address any event issues and provide suggestions for improvement
• Act and dress in a professional manner at all times
• Monitor unsecured areas and alert Security of potential issues
• Ensure a high standard of customer service and satisfaction

Qualifications

• Associates degree required or equivalent combination of education and 1-2 years of experience; Bachelor's degree preferred
• At least one year of catering and event management experience, preferably from within a high-end catering/event environment
• Specific knowledge of concerts, meetings, catered functions and special events such as galas
• Ability to work flexible and varied hours, including nights, weekends and/or holidays
• Excellent written and verbal communication skills, including the ability to effectively explain technical and/or event-related concepts across a wide range of client types (donors, community leaders, musicians, industry trade groups, event organizers, and others)
• Excellent customer service skills and a commitment to client satisfaction
• Ability to work as a team member with a positive, helpful attitude in developing creative responses and solutions to needs and issues; ability to maintain the strictest of confidence as required
• Ability to work independently and display sound judgment
• Strong ability to handle multiple projects and priorities

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The Nashville Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

 TITLE VI OF THE CIVIL RIGHTS ACT OF 1964

The Nashville Symphony is in compliance with Title VI of the Civil Rights Act of 1964 which maintains that no person in the United States shall, on the ground of race, color, or national origin, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance. If you have questions concerning the Nashville Symphony’s compliance with Title VI, please contact CFO Marye Walker Lewis.

This company is a smoke-free workplace in compliance with the Non-Smoker Protection Act, Tennessee Code Annotated §§ 39-17-1801-1810. In accordance with that law and company policy, smoking is prohibited in enclosed areas of company property.