St Helena, CA, US,
94574
7 November 2024
Grgich Hills Estate was founded in 1977 by Miljenko "Mike" Grgich and Austin Hills of the Hills Bros. Coffee Company after the 1973 Chateau Montelena Chardonnay Mike crafted won the history-making 1976 Paris Tasting, beating the best wines of France.
Today, Grgich Hills Estate remains family-owned and operated, passionately devoted to the art of winemaking and regenerative farming. Our 100% estate-grown vineyards are Certified Regenerative Organic through the Regenerative Organic Alliance (ROA), a leading force in the Regenerative Agriculture movement worldwide. Referred to as "Organic Plus,” regenerative farming is a science-driven approach focused on no-till soil management, building organic matter to sustain microbial life, incorporating livestock and biodiversity, and caring for people who work in the fields and winery. It is a key component of combating climate change and reducing greenhouse gas pollution. Regenerative farming enables winemaking with minimal intervention and wild yeast fermentation, creating elegant, balanced, and complex wines with a distinct sense of place.
We care deeply about making world-class wines that help build a better future for ourselves and generations to come, regenerating the earth and cultivating peace. We are dedicated to maintaining a safe, friendly, healthy environment to ensure employee well-being by building loyalties, pride, trust, and mutual respect. Our values come from Mike Grgich, whose father said: "Every day, do your best, learn something new, and make a friend." We all live these values daily, personally, professionally, and passionately. This is an opportunity to be part of a winery that cares about making the world a better place, one friend at a time.
SUMMARY
The Wine Educator at Grgich Hills Estate is essential to providing memorable luxury tasting experiences to all visitors. This position must develop lasting relationships with our customers and repeat sales. The primary function of this position is to sell wine, wine clubs, culinary experiences, and merchandise while providing a luxury guest experience.
RESPONSIBILITIES
Sales
Sell wine, tours, culinary experiences, and merchandise to guests.
Convert visitors into wine club members.
Work with other hospitality departments to ensure the best guest experience.
Upsell tour and tasting experiences.
Greet all guests and use names when known.
Contribute to individual and team sales goals.
Conduct all tasting experiences with confidence while supporting the luxury brand image.
Attend Monthly Hospitality Meetings.
Assist back-of-house support with washing and buffing glasses.
Capture the customer's name and e-mail whenever possible.
Work special events on and off-site if needed.
Administrative
Conduct opening and closing procedures daily.
Ensure equipment and computers are adequately taken care of, including plugged-in at night.
Mark wines out daily.
Follow winery policies and procedures.
Learn constant and continuous brand knowledge.
Always follow Responsible Beverage Service.
Assist with culinary preparations as needed.
Other duties as assigned.
Schedule
Weekends and holidays are required.
Determined by reservations.
This position is on-site
EDUCATION/SKILLS
WSET a plus
EXPERIENCE
Hospitality Sales Experience: at least one year
Luxury Experience: a least two years
REQUIRED SKILLS/COMPETENCIES
Excellent luxury sales experience
Must be at least 21 years of age
Must be highly organized and able to multi-task
Advanced knowledge of wine is a plus
Proficient in MS Office programs
Excellent written and verbal communication skills
Able to lift 50 lbs. repeatedly at times.
Able to sit and/or stand for long periods.
California Responsible Beverage Service Certification (RBS)
Food Handlers Certification
Pay Transparency Disclosure: The base pay scale offered for this position is $19.00/hour to $27.00/hour plus tips and commissions. These figures represent what we reasonably expect to pay for this position. The actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.
Today, Grgich Hills Estate remains family-owned and operated, passionately devoted to the art of winemaking and regenerative farming. Our 100% estate-grown vineyards are Certified Regenerative Organic through the Regenerative Organic Alliance (ROA), a leading force in the Regenerative Agriculture movement worldwide. Referred to as "Organic Plus,” regenerative farming is a science-driven approach focused on no-till soil management, building organic matter to sustain microbial life, incorporating livestock and biodiversity, and caring for people who work in the fields and winery. It is a key component of combating climate change and reducing greenhouse gas pollution. Regenerative farming enables winemaking with minimal intervention and wild yeast fermentation, creating elegant, balanced, and complex wines with a distinct sense of place.
We care deeply about making world-class wines that help build a better future for ourselves and generations to come, regenerating the earth and cultivating peace. We are dedicated to maintaining a safe, friendly, healthy environment to ensure employee well-being by building loyalties, pride, trust, and mutual respect. Our values come from Mike Grgich, whose father said: "Every day, do your best, learn something new, and make a friend." We all live these values daily, personally, professionally, and passionately. This is an opportunity to be part of a winery that cares about making the world a better place, one friend at a time.
SUMMARY
The Wine Educator at Grgich Hills Estate is essential to providing memorable luxury tasting experiences to all visitors. This position must develop lasting relationships with our customers and repeat sales. The primary function of this position is to sell wine, wine clubs, culinary experiences, and merchandise while providing a luxury guest experience.
RESPONSIBILITIES
Sales
Sell wine, tours, culinary experiences, and merchandise to guests.
Convert visitors into wine club members.
Work with other hospitality departments to ensure the best guest experience.
Upsell tour and tasting experiences.
Greet all guests and use names when known.
Contribute to individual and team sales goals.
Conduct all tasting experiences with confidence while supporting the luxury brand image.
Attend Monthly Hospitality Meetings.
Assist back-of-house support with washing and buffing glasses.
Capture the customer's name and e-mail whenever possible.
Work special events on and off-site if needed.
Administrative
Conduct opening and closing procedures daily.
Ensure equipment and computers are adequately taken care of, including plugged-in at night.
Mark wines out daily.
Follow winery policies and procedures.
Learn constant and continuous brand knowledge.
Always follow Responsible Beverage Service.
Assist with culinary preparations as needed.
Other duties as assigned.
Schedule
Weekends and holidays are required.
Determined by reservations.
This position is on-site
EDUCATION/SKILLS
WSET a plus
EXPERIENCE
Hospitality Sales Experience: at least one year
Luxury Experience: a least two years
REQUIRED SKILLS/COMPETENCIES
Excellent luxury sales experience
Must be at least 21 years of age
Must be highly organized and able to multi-task
Advanced knowledge of wine is a plus
Proficient in MS Office programs
Excellent written and verbal communication skills
Able to lift 50 lbs. repeatedly at times.
Able to sit and/or stand for long periods.
California Responsible Beverage Service Certification (RBS)
Food Handlers Certification
Pay Transparency Disclosure: The base pay scale offered for this position is $19.00/hour to $27.00/hour plus tips and commissions. These figures represent what we reasonably expect to pay for this position. The actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.