Napa, CA, US,
94559
Full Time, Part Time
7 November 2024
Napa Valley Distillery is looking for an enthusiastic and outgoing person to join our retail team. If you love hospitality, guest education, sales, or just have a passion for craft spirits, cocktails, and distilling... then come join our team!
You'll work in a fun but focused environment, conducting educational tours and spirits tastings while offering our award-winning craft spirits, cocktail ingredients, and club memberships at both of our locations in downtown Napa, CA.
Some experience working in a winery or brewery tasting room, cocktail bar, hotel, or similar experience in the hospitality industry is a plus.
We have a full-time or part-time position available. We offer an above average compensation plan with commissions, bonuses, tips and lots of perks. Most importantly, you will work for a company that values the contributions of its dedicated staff and provides plenty of room for growth. Weekend availability is a must.
Job Responsibilities:
• Provide a unique and engaging guest experience that promotes and builds brand loyalty, spirits/products sales, Bar Club sign-ups and most importantly, hospitality.
• Effectively and consistently educate and enroll guests in our Bar Club program.
• Conduct tours and tastings of our spirits and describe each product properly and consistently. (We'll show you how)
• Accurately and consistently process all sales transactions via an iPad based POS system (winedirect) which includes shipping orders, transactions and special product discounts.
• Thoroughly perform all tasting room opening and/or closing responsibilities which include but are not limited to stocking, folding, cleaning, sweeping and emptying per established protocols and processes.
• Answer phones and assist with inquiries to include tasting appointment scheduling.
Qualifications/Requirements:
• Available to work weekends and most holidays.
• 1+ years tasting room experience preferred, but not required.
• Strong sales experience and knowledge of spirits or cocktails preferred, but not required.
• Experience in a retail setting preferred, but not required.
• Strong customer service and hospitality acumen.
• 21+ years of age.
• Impeccable communication skills (written and oral).
• Technical proficiency with point of sales software and money handling.
• Ability to multi-task (experience in a busy tasting room setting preferred).
• Familiarity with the Napa Valley and its tourist/hospitality attractions (restaurants, hotels, wineries, points of interest, etc.).
• Able to work in a collaborative team environment with a selfless commitment to the customer.
• Self-starter with an ability to anticipate and pro-actively accomplish tasks.
• Ability to lift 20 lbs. required.
Compensation:
Over $40 per hour possible including $20+ hourly pay + tips, commissions and bonuses.
You'll work in a fun but focused environment, conducting educational tours and spirits tastings while offering our award-winning craft spirits, cocktail ingredients, and club memberships at both of our locations in downtown Napa, CA.
Some experience working in a winery or brewery tasting room, cocktail bar, hotel, or similar experience in the hospitality industry is a plus.
We have a full-time or part-time position available. We offer an above average compensation plan with commissions, bonuses, tips and lots of perks. Most importantly, you will work for a company that values the contributions of its dedicated staff and provides plenty of room for growth. Weekend availability is a must.
Job Responsibilities:
• Provide a unique and engaging guest experience that promotes and builds brand loyalty, spirits/products sales, Bar Club sign-ups and most importantly, hospitality.
• Effectively and consistently educate and enroll guests in our Bar Club program.
• Conduct tours and tastings of our spirits and describe each product properly and consistently. (We'll show you how)
• Accurately and consistently process all sales transactions via an iPad based POS system (winedirect) which includes shipping orders, transactions and special product discounts.
• Thoroughly perform all tasting room opening and/or closing responsibilities which include but are not limited to stocking, folding, cleaning, sweeping and emptying per established protocols and processes.
• Answer phones and assist with inquiries to include tasting appointment scheduling.
Qualifications/Requirements:
• Available to work weekends and most holidays.
• 1+ years tasting room experience preferred, but not required.
• Strong sales experience and knowledge of spirits or cocktails preferred, but not required.
• Experience in a retail setting preferred, but not required.
• Strong customer service and hospitality acumen.
• 21+ years of age.
• Impeccable communication skills (written and oral).
• Technical proficiency with point of sales software and money handling.
• Ability to multi-task (experience in a busy tasting room setting preferred).
• Familiarity with the Napa Valley and its tourist/hospitality attractions (restaurants, hotels, wineries, points of interest, etc.).
• Able to work in a collaborative team environment with a selfless commitment to the customer.
• Self-starter with an ability to anticipate and pro-actively accomplish tasks.
• Ability to lift 20 lbs. required.
Compensation:
Over $40 per hour possible including $20+ hourly pay + tips, commissions and bonuses.