Client Care Specialist - Veterinary Hospital - Day and Evening Shift Available

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Client Care Specialist - Veterinary Hospital - Day and Evening Shift Available

MSPCA-Angell

icon Boston, MA, US, 02130

iconFull Time

icon10 June 2024

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Job details

Description

This is a full time position 40 hours a week; 4 ten hour days, Day and Evening Shift Available

Do you have a passion for customer service and happen to love animals? If you have experience as a receptionist or in customer service, you may be interested in our position with MSPCA-Angell as aClient Care Specialist

Our Client Care Specialist plays an integral role in managing the flow of information between our veterinary staff and clients.

THE POSITION:

Duties include (but are by no means limited to) greeting clients, handling check-ins/check-outs, receiving emergencies at the ER Desk and working with clients in our Admitting Office. With about 90,000 visitors coming through our doors each year, opportunities for client service are almost limitless.

If you are a self-motivated, compassionate, positive, and organized individual with excellent communication skills, who enjoys working at a fast pace, apply today. Angell has a variety of learning and development opportunities for candidates who wish to advance their career. The Client Care Specialist is a great stepping stone for anyone looking to establish themselves with this organization as you are relied on by many departments and interact with every facet of patient and client care.  Please include your experience with animals in a cover letter attached to your application.

WHO WE ARE:

Angell Animal Medical Center, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. 

OUR BENEFITS:

MSPCA/Angell has a very strong competitive salary. Our compensation package includes Blue Cross medical, dental, vision, disability and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, separate sick and vacation time, employee discounts for your pet health care and pet food needs.  Angell is located near public transportation, additionally we have free on site employee parking.

To join our renowned animal hospital (the second oldest in the country) and have a career making a positive impact every day in the lives of both our patients and their owners, apply today!

Qualifications

Skills

Required

Previous Animal Handling Experience
Some knowledge

Behaviours

:

Motivation

:

Education

Required

High School or better.

Preferred

Associates or better.

Experience

Required

 Please address your animal care experience in a cover letter attached to your application.
1 year:
A minimum of 1 year of previous customer service experience required.

Preferred

Previous experience as a Veterinary Receptionist/Client Service Representative is preferred, as is some recent experience with animals.

Licences & certifications