MH Equipment services, sells and rents high-quality and affordable material handling equipment for varying applications and budgets.
We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires, and purpose unites.
For more information on who we are and what we do, please visit our website at www.mhequipment.com. We look forward to hearing from you!
This position will work closely with other individuals in the Sales, Service, Parts, Rental, Used and Aftermarket departments.
Job Responsibilities:
- Process all timecards and post labor as required and entering data into payroll spreadsheets
- Open and maintain work orders, review for completeness and accuracy
- Closing work orders within 48 hours of completion of job
- Assist rental coordinator with various rental responsibilities as needed
- Coordinate transportation; schedule, monitor and invoice transportation cost.
- Coordinate between parts and service departments
- Assist in Parts Department when necessary
- Follow up with customers as to customer satisfaction and completeness of repairs
- To assist in the duties of the Branch Manager as needed – dispatching skills, generate quotes
- Monitor and schedule PM’s, entering new contracts into the system.
- Answer branch and service department calls; take information from customers or direct call to proper person
- Manage third-party billings and specialized invoicing
- General filing
- Assist Branch Manager in tracking departmental productivity
- Perform all other duties as assigned
Job Requirements:
- Must be able to work independently.
- Professional customer service skills and prior service admin. experience.
- Professional telephone skills.
- Ability to organize—strong organizational & time management skills.
- Ability to cope with pressure, multiple projects, and frequent interruptions.
- Punctuality, dependability, and accuracy in the completion of daily and special assignments.
- Data entry skills, good basic computer knowledge of Microsoft Office Programs.
- Proficient oral, written, and telephone communication skills.
- Present a professional image in personal appearance, dress and preparation.
Working Conditions: Hours will be 7:30 a.m. – 4:00 p.m., Monday through Friday. Some overtime may be required. This is an hourly, non-exempt position.
Benefits:
- Uniquely MH: Adoption Assistance, Dave Ramsey’s Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
- Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
- Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
- Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
- Company Support: Continuous training, safe working environment.
MH Equipment is proud to be an Equal Opportunity Employer