Text 4878 to 765-523-4622 to Quick Apply for this Operations Coordinator opportunity!

Focusing on “Whole-Person” Healthcare
Meridian Health Services is a progressive healthcare organization that believes in treating the “whole-person” integrating physical, mental and social well-being to help people achieve their optimum health. This approach connects treatments and doctors working together to heal both the body and mind for total well-being.

We are currently seeking an full time day Operations Coordinator for our Adult SMI office located in Madison County, Indiana. This position is responsible for assisting in the management of operations in conjunction with the Practice Manager.

Key Responsibilities:

In coordination with the Practice Manager this position assists in marketing and promoting program services to potential referral sources; maintains positive relationships with referral sources

• Obtains data and prepares recommendations regarding potential referral sources and clients
• Participates in market research to determine area and client needs
• Assists in evaluating effectiveness of services.

Develops and maintains communications in a cooperative and professional manner with all levels of staff, clients and referral sources:

• Communicates openly, honestly and constructively
• Treats all employees, clients and referral staff with dignity, respect and courtesy
• Resolves concerns and problems concerning communication, trust and respect

Assists Practice Manager in:

• The coordination and evaluation of programs.
• Assigning provider caseloads.
• Completing staff performance evaluations.
• Addressing complaints and resolving problems.

Monitors and reports staff compliance:

• Productivity standards.
• Documentation expectations.
• CANS/ANSA completions.
• Completing timely and accurate treatment plans.

Monitors and reports MRO utilization.
Assists Practice Manager in monitoring and addressing scheduling, including no-show rates.
Assists the Practice Manager in ensuring that compliance with the nineteen program requirements for Federally Qualified Health Centers is maintained.
Coordinate consumer compliance with scheduled medical services appointments.
Coordination of DMHA Behavioral and Primary Care Coordination (BPHC) process.

Completes all other essential administrative tasks as assigned By Practice Manager.

We are seeking candidates with the following qualities:

• Associates Degree in related field of study (Two years related experience and/or training; or combination of education/experience may be substituted for degree.)
• 2 years of behavioral health experience, 2 years management exp
• Valid driver’s license, a driving record meeting Meridian's driving policy, reliable transportation, and proof of auto insurance required
• A valid drivers license, reliable transportation, proof of auto insurance, and a driving record meeting Meridian's driving policy

Meridian Health Services provides the following benefits:

• Health, dental, vision plans
• Merit Based Compensation
• Voluntary benefits, including critical illness, short term disability, etc.
• 401k with company contribution
• Generous PTO plan
• Wellness plan
• Paid Holidays
• Life balance oriented organization

Drug screen, TB test, extensive background check, and fingerprinting are required of all Meridian employees. Meridian Health Services recommends that all individuals who join Meridian have a flu shot and Covid vaccination to further protect our staff and the patients we serve. We also adhere to Covid-related protocol including wearing masks, social distancing, and sanitizing.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and also participates in E-Verify.