Job Purpose Summary: 

Develops and conducts training programs for employees of industrial, commercial, service, or government organization by performing the following duties: 

Primary Accountabilities and Duties:

• Supervise lead agents; allocating ramp agent resources as needed.
• Complete shift reports and clear all exceptions from the T&A system in a timely manner
• Ensure that ramp personnel adheres to established company safety regulations.
• Read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifest, and baggage and cargo routing tags.
• Assist in the baggage handling area.
• May occasionally operate various pieces of ground support equipment.
• Confers with management to gain knowledge of work situations requiring training for employees to better understand changes in policies, procedures, regulation, and technologies.
• Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Selects or develops teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Conducts training sessions covering specified areas such as new employee orientation, on-the-job training, health and safety practices, refresher training, upgrading, retraining displaced workers.
• Test trainees to measure progress and evaluates the effectiveness of training.
• Reports on the progress of employees under guidance during training periods.
• Is able to meet the Station’s attendance standards.
• Other duties as assigned.

Essential Skills and Qualifications:

• A two-year degree from a college or technical school; or one year of related experience.
• Bilingual (English/Spanish) preferred
• Excellent interpersonal and verbal communication skills
• Prior trainer skills a plus, & previous aviation experience required.
• Must possess a valid state driver’s license
• Must pass a pre-employment background & drug test
• Excellent presentation skills
• Computer savvy required