Job details

Description

Essential Duties and Accountabilities: 

• Facilitates corporate-wide training onsite/remote (e.g. HIPAA, Compliance, etc.) and provides basic coverage of customer service training
• Collaborates with the Training Manager on best practices for new hire corporate training
• Coordinates logistics associated with training delivery preparation, activities (such as copying and assembling printed materials), set-up, maintenance of training rooms, equipment preparation, post training surveys, clean-up, etc.
• Assists with Meduit’s LMS administrative tasks (i.e., password resets, profile builds)
• Serves as a mentor and role model to trainees; remains professional in all training situations
• Effectively responds to individuals with varying skill levels and learning styles
• Using feedback from trainees, identifies and initiates program improvements and efficiencies
• Assists with general HR related administrative tasks
• Ensures training of processes and procedures are compliant within legal expectations
• Works during normal business hours and able to maintain a regular and reliable schedule
• Maintains absolute integrity and confidentiality of PHI and PCI in the performance of job duties
• Remains in compliance with regulatory requirements and Company policy
• Other duties as assigned

Education/Experience/Minimum Qualifications:

• Associate’s Degree or higher preferred or related experience 
• Public speaking experience
• Training experience preferred, but not required 

Competencies

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions:

• Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria 
• Excellent verbal and written communication and interpersonal skills
• Ability to work independently and make timely decisions when necessary
• Skilled at time management; very organized
• Strong problem-solving and decision-making skills
• Proficient with Microsoft Office
• Knowledge of patient billing claims process

• Strong and professional telephone communication skills
• Knowledge of applicable federal and state regulations

Special Position Requirements

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports and business correspondence, and technical documentation. Ability to effectively present information and respond to questions from leadership.

Mathematical Skills: Ability to understand and interpret data through advanced mathematical abilities. 

Reasoning Ability: Ability to solve problems effectively and efficiently through statistical reasoning.

Computer Skills: To perform this job successfully, an individual should have working knowledge of spreadsheet software and Word Processing software.

Work Requirements

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal business hours required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually quiet. May require occasional travel to other office locations.

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class.

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