Do you have experience as a general contractor or background working in construction? Are you interested in working for a company that puts your wellbeing first, providing comprehensive benefits starting on your first day, profit sharing, and 401k savings match? If yes, consider joining Marvin as a Field Service Technician. 

In this role you will provide after-sales support for Marvin windows and doors, collaborating with our customers to provide outstanding experience.

As a Field Service Technician you will receive a company vehicle, a $1,500 sign-on bonus, a company-funded wellbeing account to fund the things that help you feel happy and healthy, along with all the other amazing benefits Marvin has to offer.

Highlights of your role

• Provide post-sales support for Marvin Companies’ windows and doors.
• Professional, timely communication with all customers and Marvin support staff that will allow us to fulfill our mission of delivering a game changing customer experience.
• Efficient time management, route planning and service job scheduling that meets our stated service goals and the needs of our targeted customer.
• Clear, concise jobsite documentation that provides insight to the inside support staff to facilitate timely closure of all service requests.
• Manage and maintain company issued assets, i.e. trucks, tools, phone and computer/notepad.
• Manage personal safety, customer jobsite and personal appearance.

You're a good fit if you have

• High school diploma
• Excellent driving record and valid driver's license.
• 3-5 years of construction background.  Window and door product knowledge; a good background in construction and installation practices.
• Must be able to meet physical requirements of position including lifting up to 75 pounds, climbing ladders and scaffolding.
• Must meet the Federal Department of Transportation medical certification requirements (Physical)  and driver eligibility.
• Dependable, solid work ethic and a self-starter.
• Excellent communication skills; must be able to deliver a difficult message and manage customer expectations.
• Excellent computer skills with the ability to use Marvin computer programs and systems.
• A positive can-do attitude with the ability to think outside the box to resolve service issues.
• Must have the ability to make sound decisions that impact the company from a financial standpoint.
• Excellent organizational skills with the ability to create effective weekly work schedules.

Your opportunity for better living
At Marvin, we’re driven to imagine and create better ways of living. And that goes beyond our customers, to our communities and the colleagues beside us every day. We offer competitive compensation, an extensive benefits package that includes health insurance on day one of employment, paid time off and paid holidays, and a 401K retirement savings match.

We also support your overall wellness in other meaningful ways, including your own company-funded well-being account that can be used for anything from travel to a day at the spa, gym memberships or fun experiences with family and friends. You will be rewarded through our profit-sharing program, which recognizes the important role all employees play in making Marvin a success year, after year.

As a premier company with locations across North America, Marvin’s portfolio also includes three additional premium brands: Infinity Replacement Windows, TruStile Doors, and Marvin Coastline. Together, we share one purpose and live our values. Our culture is built on generations of doing the right thing and putting our people first. Join us, and experience better living at Marvin.

EOE

This job posting is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any offer of employment is contingent on the completion of a drug screen to company standards

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