Company Description

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior invites you today to join its North America teams.

Parfums Christian Dior is part of the LVMH Group.

Job Description

Searching for for part-time and full-time in San Francisco
Searching for full-time in San Jose.

• Achieve retail sales goals or annual productivity goals. Also responsible for achieving the required pre-sell sales goal.
• Provide full-range customer service, including product information, building sales, and executing all in-store events.
• Ensure that all communication with customers is courteous, cordial, and professional.
• Ensure that retail counter area and products are clean, well-organized, and well-presented at all times.
• Meet retail sales plan objectives and track productivity as determined by employer.
• Answer and respond to customer requests regarding Dior and its product lines.
• Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, and artistry.
• Resolve customer issues or questions by telephone or letter, including research and preparation of reply correspondence.
• Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
• Adhere to all policies and practices of the retailer. In addition, adhere to time and attendance policies and procedures.
• Adhere to brand image standards, including wearing a Dior uniform.
• Special projects and miscellaneous duties as dictated by the needs of the business.
• Conduct all other job-related activities.

Qualifications

• 2+ years of prestige beauty sales experience
• Ability to effectively manage customer expectations and build loyal customer relationships
• Excellent organizational skills
• Superior written and verbal communication skills
• CRT experience and aptitude in learning how to access computer-based inventory and order status detail
• Knowledge of Microsoft Office for Windows and Excel

Additional Information

All your information will be kept confidential according to EEO guidelines.