Summary
This position will work closely with the Director of Transportation, Head of Quality, and other key functional managers to secure and fulfill customer expectations. The Supply Chain Security Manager is primarily responsible for developing, enhancing, expanding, and sustaining all internal processes, as well as KPI's, service security performance and margin optimization. This position will drive Langham's supplier vetting process and day to day execution while supporting Langham's current ISO 9001 QMS, Transportation Management System, Contracts, and special projects as assigned by Director of Transportation.

NOTE: All manager level positions are expected to be cross-trained and fully assist all other functions within operations during times of peak in customer demand, business growth and capacity shortages.

Key Outcomes Expected

• Drive all carrier vetting, monitoring, security SOP development and CA/PA's.
• Perform all vetted carrier partner reviews and monitoring per ISO 9001 documented SOP's.
• Work with the Director of Transportation analyzing and addressing suspect client accounts as regards to Quality Performance.
• Support processes to continually audit current mode price points vs. market for margin optimization.
• Responsible for measuring and trending transactional quotes.
• Assist with responding to formal customer RFP's (Request for Pricing)
• Assist with contract management within TMS when applicable.
• Continually audit Operational job responsibilities and processes for continuous improvement, lean implementation, and capacity development.
• Represent operations with all functional departments (IT, Quality, Accounting, Sales and PM) addressing questions, concerns and validating desired process improvements.
• Present annual selection for carrier quality awards by mode.
• Maintain a high level of professionalism within and outside of functional area.

When Required:

• Assist and operate Langham Trucking asset fleet as a back-up to the Truckload Fleet Manager. Additional responsibilities include but are not limited to:
• Assist with the management of Trucking asset fleet drivers
• Load planning, cross-dock management and quoting of new business
• Operating within compliance of all DOT and SAFETY rulings
• Available to manage after hours operations 7 days per week.
• Address and/or manage equipment maintenance program
• Assist the Director of Transportation with every aspect of developing, managing, and controlling the Truckload, Air, Expedited, Flatbed, Intermodal, Asset Fleet, Cross-Dock and LTL operations.

Knowledge, Skills and Abilities

• Demonstrated analytical ability, attention to detail, and strong computer skills preferably with transportation and warehouse management systems
• Ability to evaluate alternatives to make the best overall value decisions considering cost, customer expectations and other factors
• Ability to function in a fast-paced environment and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Exercise solid judgment, problem solving, and decision-making skills. Must possess a proven record of taking initiative and responsibility, both individually and as a member of a team
• Act with a real-time sense of urgency.
• Possess the ability to learn and become an accomplished user in, but not limited to, customer as well as company transportation management systems, ISO Policies, and Security Programs.
• Possess the ability to represent the company and correspondence in a professional manner.
• Possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Execution – the drive to take action, achieve results, think creatively, work efficiently and competently.
• Communication – the capacity to listen to others, process information and communicate effectively
• Relationships – the ability to build personal relationships and facilitate team success
• Must be able to prioritize, multi-task, and manage time effectively
• Assertive, driven, and enthusiastic individual with strong work ethic
• Must have ability to identify and resolve issues and maintain positive employee and customer relations
• Be familiar with ISO 9001:2015, TAPA

Experience, Education, Degrees

• B. S. in a business-related discipline (prefer logistics) and/or:
• 4-5 years' experience in the transportation security industry.
• Brokerage industry experience
• Market capacity trends by industry
• DAT and Load board tools
• Carrier / customer negotiations
• Must be proficient in Microsoft office, including Excel

Physical Demands

Must be able to work proficiently with computers and other office equipment. Will spend majority of time sitting working on computers and telephones.

Work Environment: In office