Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking a Solutions Coordinator to join our team. In this role, you will be responsible for the day-to-day operations and service provided to our internal Solutions team with a focus on Lakeshore’s special needs assessment program. The position will seek to help others achieve a higher level of well-being through thoughtful and attentive support of department-related tasks and projects. Applicants should have sharp written and verbal communications skills, as well as a knack for active listening. The ideal candidate is energized by constant change and has a proven ability to achieve results in a fast-paced, dynamic work environment. This is a hybrid on-site/remote position—working 2–3 days per week in-office and the remaining time from home. 

A day on the job looks like this: 

• Code, test and validate system accuracy and functionality of interactive special needs assessment program
• Continuously monitor and improve system performance and reliability
• Coordinate the maintenance and updates of assessment program
• Maintain adherence to project timelines and milestones
• Communicates project updates effectively to the Solutions Development team
• Coordinates and corresponds with cross-functional project teams (which may include Research & Development, Product Art, Testing Lab and Sales) regarding development of custom products
• Communicates with vendors, requesting quotes and project updates
• Coordinates inbound and outbound product sample shipments for the Solutions Development team
• Coordinates and creates inventory pulls to ensure on-time deliveries to the Solutions Development team
• Act as a resource and point of contact, providing guidance and insights on assessments requirements in partnership with programmers and Solutions leadership

Qualifications

Got the skills and experience? Here’s what we’re looking for: 

• High school degree with 1–2 years of work experience preferred
• Special Education background preferred
• Computer literacy
• Attention to detail
• Strong organizational skills and thoroughness 
• High degree of flexibility and initiative 
• Ideally skilled in using SharePoint, Excel, Workfront

Additional Information

And here’s our end of the bargain! 

• Hourly: $20-$24 with an annual bonus of up to 10%
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount on products that make you smarter
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. INDRLL10