Company Description

Organizational Overview

Knowledge is Power Program (KIPP) North Carolina, is a network of eight tuition-free, college-preparatory public charter schools educating approximately 3,000 students in grades K-12 in Durham, Halifax, Northampton and Mecklenburg counties. At KIPP NC, we are committed to improving the life outcomes of North Carolina’s children through the delivery of culturally relevant curricula that are grounded in research, and clearing the paths that our students choose to follow by ensuring that they have the roadmaps and guideposts they need to arrive at success - however they define it.

KIPP North Carolina is also committed to building the pipeline of the state’s most talented and effective teachers and leaders through competitive compensation, integrated professional development lead by coaches and mentors, and resources they need to succeed, all rooted in core values that articulate our collectively designed organizational beliefs:

Pursue Excellence - 

We uphold high standards for our staff, and are committed to providing the necessary resources, training, mentorship and feedback to help each staff member not only meet, but exceed, expectations. We believe excellence is a habit and a sustained pursuit, not an endpoint.

Build Knowledge - 

We offer our educators robust school-based, regional and external professional development opportunities, before the start of and during the school year, designed to empower them with the latest teaching strategies and technology integration techniques. School Leaders and a statewide teacher development team provide professional coaching for school-based staff and foster collaborative learning, encouraging the exploration of effective teaching strategies and best practices.

Fight Injustice -

As a staff, we dismantle the white supremacy within our institution and deepen our own learning and understanding of anti-racism and Diversity, Equity, Inclusion and Belonging (DEIB) through providing organization-wide regular workshops designed to holistically guide us through the redesign of our workplace culture through the lens of liberation. Additionally, we train and prepare our educators to deliver culturally responsive curricula that respect learners' cultures and prior experiences, and acknowledge and value the legitimacy of different cultures, not just the dominant culture of a society. 

Spark Joy - 

We believe in publicly and privately acknowledging and celebrating the outstanding contributions of our staff, and recognize exceptional individuals across the region. We also understand the importance of fostering a positive and collaborative work environment. We organize monthly school-based staff outings to provide an opportunity for our team to unwind, socialize, and engage in activities that promote camaraderie and a sense of community.

Rise Together - 

We create space for our region to assemble and celebrate all successes - a space in which we strengthen community by embracing each other’s unique identities, and honoring the contributions that will allow us to lift as we rise in the years ahead. We believe Team always beats Individual. 

Job Description

ROLE OVERVIEW

Reporting to the Director of Operations, and accountable to the Regional Director of Operations, the Facilities Maintenance Manager role oversees that facilities function properly to ensure the seamless operations of our high-performing schools. The FMM serves as a key member of the campus’s Operations Team, ensures that the school’s facilities and maintenance meet high standards of facilities excellence, and enables instructional teams to focus on teaching and learning. He or she will play an integral role in creating and implementing systems for campus facilities maintenance.

KEY RESPONSIBILITIES

• Maintain a high standard of facilities excellence inside and outside of buildings and grounds, including identifying problem areas, addressing emergencies as they arise, and proactively problem-solving with key leadership members.

• Ensure day-to-day facilities maintenance issues and emergencies are addressed quickly and effectively

• Ensure preventative maintenance schedules are followed to ensure proactive identification of problem areas as well as regular maintenance needs

• Regularly conduct facilities walkthroughs and outline action steps to address issues

• Oversee the systems and processes of addressing facility-related issues,  including maintaining a facilities incident log to keep track of major incidents

• Oversee and actively manage the Facilities and Asset Management System, including work orders/tickets and assign to other Facilities Staff or contractors as appropriate. 

• Complete staff work orders and follow up with staff directly to ensure work is completed to satisfaction.

• Manage facilities staff to a high standard of excellence (the number of direct reports differs per campus)

• Coordinate and contract with outside facilities vendors as needed

• Assess and address impact on campus after inclement weather events such as snow, flooding, etc. ( e.g. salting sidewalks and entrances to ensure safety for staff return).  

• Partner with Day Custodians, Custodial Manager, and/or third party evening cleaning vendor to ensure the facility’s cleanliness is maintained both internally and externally. Fill in as needed to ensure continued cleaning in the event of a staff shortage.

• Establishing communication mechanisms with the custodial team so there is unity and joint-problem-solving across teams.

• Partner with statewide and operations staff on facilities expectations and execution

• Submit facilities parts orders 

• Request supplies for custodial team (primary point of contact or backup, depending on campus)

• Maintain strong communication and relationships with schools and operations departments, including the School Nutrition, Transportation, and School-based Teams.

• Oversee special maintenance projects, including summer facilities projects and capital projects.

• Coordinate set up and clean up of equipment and furniture for special events and assemblies when needed

• Serve as point of contact for school security alarm systems (false alarms, repairs, etc.), including troubleshooting alarm issues, etc.

• Perform other duties and special projects as required and assigned, as well as attend and assist in school events as needed.

Qualifications

QUALIFICATIONS

• Minimum 3 to 7 years of work experience, preferably in facilities management or construction.

• Demonstrated management and leadership skills (e.g. >2 years managing a team or many large projects)

• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results

• Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building

• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly

• Team player with strong interpersonal and stakeholder management and relationship building skills

• Ability to lead, influence, and hold others accountable to high standards of facilities excellence

• Ability to stay calm under pressure, especially in facilities emergencies

• Consistent and responsive communication skills

• Strong computer skills, including work order software and Google Suite, including Gmail

• Desire to continuously learn and increase effectiveness as a professional 

• Unwavering commitment to KIPP North Carolina’s mission and willingness to go above and beyond to meet the needs of KIPP students, families, and staff

Additional Information

• Healthcare (medical, vision, and dental) at no cost to individuals and deep discounts for dependents
• Enrollment in a retirement program with employer match
• Generous time off:
  • Paid Time Off 
  • Time off for all major national holidays (including Fall Break, Winter Break, Spring Break, and 7 weeks off during the Summer)