Overview

We are looking for talented Tour Assistants to join us for a 3-month long automotive hospitality training program. The Tour Assistant role, which is like the role of a Production Assistant from the film/television world, is responsible for preparing venue training spaces for each session’s training activities and, as such, attention to detail is key. Prop placement and general choreography of props and people, including staff members and training participants, are all pivotal parts of a Tour Assistant’s role, in addition to good working relationships with coworkers and, where/when necessary, warm interactions with our training participants. Additionally, an ideal Tour Assistant will be self-starting, organized, detailed, and capable of performing physical labor.

Venue location: Downtown Detroit

Start: April 1, 2024

Responsibilities

• Help set up and tear down of equipment and asset maintenance
• Assist in coordinating the module activities
• Knowing and communicating details of the program with passion
• Ensure the brand is represented by maintaining a positive atmosphere
• Maintain friendly, approachable, and positive demeanor
• Greet all incoming guests with an inviting energy each day
• Balance work across competing priorities
• Have a heightened sense of urgency while maintaining a graceful, warm presence
• Handle a fast-paced environment and juggle multiple tasks while being a team player
• Maintain the elegance of our event space by performing spot cleaning as necessary
• Other duties as assigned by supervisor

Qualifications

• 2+ years of experience in a similar role
• High School Diploma or GED
• Hospitality or customer service experience is a plus
• Customer-first mindset
• Strong verbal communication skills
• Self-motivated work ethic
• Problem solving skills
• Organized
• Punctual
• Comfortable using a variety of new technology
• Ability to stand/walk up to 100% of shift
• Ability to lift equipment weighing up to 50 lbs.
• Ability to work in a fast-paced and detail-oriented environment
• Work well within a team
• Must hold and maintain a valid driver's license with a safe driving record