Position Requirements

Answers and distributes phone calls to appropriate areas.

• Responds to routine program-related telephone and email inquiries.
• Screens and directs incoming calls.
• Responds to questions regarding Nursing Home Complaints. Redirects caller when applicable.

Input and retrieve information within multiple computer programs including ASPEN Central Office (ACO) and ASPEN Complaint Tracking System (ACTS).

Formats and prepares a variety of correspondence, reports, proposals and other written material.

Opens, logs and distributes mail daily.

Responds to program general questions and redirects callers as necessary.

Schedules meetings and conference calls:

• reserve meeting rooms;
• set up conference call login information;
• monitor meeting invitation acceptances and rejections; and
• re-schedule meetings and conference calls as necessary.

Perform basic office support duties such as:

• photocopying;
• scanning;
• faxing;
• assembling informational packets;
• filing;
• distributing information; and
• assist with conferences and other events as requested.

Performs minor document editing and proofreading.

Sets up and maintains project-related hard copy and electronic files including database input and updates.

Liaison between IT and Nursing Home Complaint Program related to reporting issues.

Assists with Nursing Home Surveillance Regional Offices:

About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

Consulting for projects / IT Outsourcing

IT staffing (Contract / Temporary / Contingent / Consulting)

Custom Workforce Solutions

Recruitment Process Outsourcing (RPO)

Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

Winner of Inc-500 award 2 consecutive years

Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years

Winner of USPAACC Top-10 Award in the Northeast US

IBM Business Partner

Oracle Business Partner

Adobe Business Partner

NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association

NYS MBE certified

Our Consultants love working for IIT

Competitive compensation

W2 or C2C

Biweekly Direct Deposit for W2 Consultants

Visa and Green Card sponsorship opportunities for qualified individuals

Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)

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IIT is an Equal Opportunity Employer