Position Requirements

Answering telephone inquiries from healthcare providers, members caregivers and advocacy groups related to prior approval of medical services such as durable medical equipment, medical supplies, hearing aids, private duty nursing and out of state inquiries involving nursing home placement and other out of state procedures.

Escalating complex inquires that cannot be answered with available information to appropriate staff

Guiding and educating providers, as well as members, on where to locate pertinent policy information  

Assisting providers to troubleshoot our prior approval system(s)

Performing data entry into excel spreadsheets and other tracking tools

Monitoring incoming emails and/or faxes from a shared mailbox and forward to the appropriate staff.

Sending faxes through e-mail supported fax mailbox

Distributing fair hearing request and decisions to appropriate staff

Processing change request forms according to defined procedure

Supporting claims processing when other duties are finished

Maintaining a positive and professional demeanor always

All other activities as may be deemed necessary

About IIT:

Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award. IIT's core services include:

Consulting for projects / IT Outsourcing

IT staffing (Contract / Temporary / Contingent / Consulting)

Custom Workforce Solutions

Recruitment Process Outsourcing (RPO)

Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include

Winner of Inc-500 award 2 consecutive years

Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years

Winner of USPAACC Top-10 Award in the Northeast US

IBM Business Partner

Oracle Business Partner

Adobe Business Partner

NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association

NYS MBE certified

Our Consultants love working for IIT

Competitive compensation

W2 or C2C

Biweekly Direct Deposit for W2 Consultants

Visa and Green Card sponsorship opportunities for qualified individuals

Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone)

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IIT is an Equal Opportunity Employer