ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
Coordinate processes and route all paperwork as required to meet physician and facility requirements
Initiate and track medical clearances as required by physician or physician extender
Initiate authorization for procedures, surgeries, ancillary services or medical supplies
Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
Complete all “tasks” and orders in a timely manner
Scan internal documents accurately into patient’s medical record
Demonstrate courteous and helpfulness toward patients and their families
Display flexibility in work schedule dependent on clinic needs
Other duties as assigned
Maintains strictest confidentiality in accordance with HIPAA compliance

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure: Not required

Skills:

Medical Terminology
Competent use of computer systems, software and 10-key calculators
Strong organizational and interpersonal sills
Experience with customer service
Familiarity with computers and other office equipment
Ability to maintain confidentiality of sensitive information
Ability to prioritize responsibilities
Must be able to act calmly and effectively in busy or stressful situations
Knowledge of insurance plans and procedures
Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements:

Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.

Surgery Scheduler I

HOPCo