Essential Duties and Responsibilities:

• Complete HRP checklists according to Hayes Credentialing Guidelines.
• Acts as a liaison to Internal team to assist with file completion.
• Assist HRP Specialists with provider file completion entering information into MD Staff.
• Maintain priority of booked and non-booked files using Salesforce reports.
• Send welcome letters to providers upon completion of credentialing process.
• Run and upkeep license report in MD Staff.
• Complete FSMB verifications.
• Performs clerical assistance for PCF states.
• Assist CRO with various administrative tasks.
• Send Files to Medical Directors for review upon CRO Request.
• Performs miscellaneous job-related duties as assigned.

Requirements:

• Bachelor’s degree is highly preferred.
• Experience with Salesforce, MD Staff, and ALOE is highly preferred.
• A combination of education and experience will be considered.
• A minimum of 2 years of work experience is preferred.
• Strong understanding of the Microsoft office suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills.