Job details
Description
- Welcomes customers by determining their coffee interests and needs.
- Educates customers by presenting and explaining the coffee drink menu; answering questions.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
- Generates revenues by attracting new customers; defining new and expanded services and products.
- Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Maintains safe and healthy work environment by following organization standards and sanitation regulations.
- Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
- Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
- Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications
Skills
Behaviours
Preferred
Detail-oriented
: Capable of carrying out a given task with all the details needed to get the task done wellLoyal
: Shows firm and constant support for a causeTeam player
: Works well as a member of a groupEnthusiastic
: Shows intense and eager enjoyment and interestDedicated
: Devoted to a task or purpose with loyalty or integrity :
Motivation
Preferred
Self-starter
: Inspired to perform without outside helpEntrepreneurial spirit
: Inspired to perform well by an ability to drive new ventures within the businessAbility to make an impact
: Inspired to perform well by the ability to contribute to the success of a project or the organisation :