Goodlife Program Manager

Goodwill Industries of the Southern Rivers – Columbus, GA

We’re looking for a passionate, strategic leader to manage our Goodlife Program—an internal support initiative focused on family strengthening, personal development, and connection to life-enhancing resources. As the Goodlife Program Manager, you’ll be the go-to advocate and connector for our team members, ensuring they have access to everything from financial coaching to community resource referrals.

This role is about more than just management—it’s about mission-driven impact.

What You’ll Do:

• Connect Team Members with Local Resources: Identify and maintain a network of resources that meet urgent, short-term, and long-term needs like housing, childcare, food, transportation, and counseling.
• Support Career and Personal Growth: Help team members build skills, attain credentials, and develop personalized educational and career pathways—both within and beyond Goodwill.
• Financial Empowerment: Guide team members through fundamental steps to strengthen their financial health and independence.
• Lead and Expand the Goodlife Brand: Manage program reporting, promotion, and growth—keeping the mission at the center of everything.
• Oversee Recognition Programs: Celebrate and recognize the hard work and progress of our team.
• Collaborate on Strategic Initiatives: Partner with our Mission Resources team to support tax prep, United Way programs, and grant-funded efforts.
• Be a Spokesperson & Policy Leader: Represent the program externally and internally, and develop strong processes, budgets, and procedures to ensure sustainability.
• Maintain Confidentiality: Build trust through discretion and professionalism in all services provided.

What We’re Looking For:

• Education & Experience:
• Bachelor’s degree preferred (or associates with strong, relevant experience)
• 7+ years of experience in social services, workforce development, or community-based programming
• Certifications in Financial Literacy, Life Coaching, or Education/Training preferred
• Completion or willingness to complete CLIFF training via the Federal Reserve Bank of Atlanta
• Core Competencies:
• Strong relationship-building and communication skills
• Ability to manage and expand programs with a mission-first mindset
• Deep understanding of public assistance programs and community resources
• Passion for empowering others and being a positive, values-driven role model

What We Offer:

• Competitive salary (salaried position)
• Medical, Dental, and Vision insurance
• Generous Paid Time Off (PTO)
• 401(k) with company match
• Short- and Long-term Disability Insurance
• Life Insurance