Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by 

outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:
Our Administrative Assistant supports all center departments, striving for organizational and customer service excellence. They hold themselves accountable for the smooth and efficient flow of paperwork and for the positive experience of each facility guest.

The Administrative Assistant will be responsible for the following duties:

• Answering multi-line phone, screening calls and routing them to the appropriate department.
• Welcoming participants, employers, and community partners.
• Maintaining files and training information.
• Preparing monthly billing.
• Data entry and compiling of reports.
• Ordering office supplies and scheduling maintenance of office equipment.
• Assisting with planning/setup of meetings and events and taking meeting minutes.

REQUIRES VALID NORTH CAROLINA DRIVERS LICENSE (for Goodwill business)

EDUCATION: High School Diploma or GED required; Associates Degree in a related field preferred.

EXPERIENCE: Customer service or administrative experience, preferred. Experience with Microsoft Office software, particularly Microsoft Word and Excel required. Powerpoint helpful. Experience with billing/ light accounting preferred. Clear, professional written and verbal communication skills. Must be comfortable with working with those with disabilities.

SALARY:  $18.17 per hour

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