Applications due by April 4, 2024

Goodwill of Colorado

 Job Description

Pay: $75,000

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Full-Time; Monday - Friday

This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

JOB SUMMARY:

The System Administrator II, IT’s role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This person also participates in planning and implementing policies and procedures to ensure system provisioning and maintenance are consistent with company goals, industry best practices, and regulatory requirements.

ESSENTIAL FUNCTIONS:

Strategy & Planning:

• Participate in and support capacity planning and develop long-term strategic goals for systems and software with end-users and department managers.

Acquisition & Deployment:

• Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives. 
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.

Operational Management:

• Manage all operating systems and end-user software. 
• Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications. 
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance. 
• Manage input/output fleet, including printers and scanners. 
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. 
• Perform network and security audits. 
• Perform and test routine system backups and restores.  
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents, as necessary. 
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. 
• Support application development teams throughout project lifecycles. 
• Analyze system, server, application, network, and input/output device performance.  
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. 
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. 
• Create required reports in response to business user needs. 
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services. 
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. 
• Manage and/or provide guidance to junior members of the team.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A college diploma or university degree in computer science and (5) five years equivalent work experience. 
• Certifications in Security or Networking a plus.

Experience:

• Working technical knowledge of network, PC, and platform operating systems, including Windows and macOS.  
• Extensive application support experience with Windows365 and SharePoint, Apple Business Manager. 
• Working technical knowledge of current systems software, protocols, and standards, including MS Azure, MS Intune, MS AD (Active Directory). 
• Strong knowledge of local area network administration. Experience with Cisco Meraki products a plus. 
• Hands-on software and hardware troubleshooting experience. 
• Experience with data management. 
• Experience documenting and maintaining configuration and process information. 
• Good understanding of the organization’s goals and objectives. 
• Knowledge of applicable data privacy practices and laws

Other:

• Strong customer service orientation. 
• Proven analytical and problem-solving abilities. 
• Ability to effectively prioritize and execute tasks in a high-pressure environment. 
• Strong interpersonal and oral communication skills. 
• Adept at reading, writing, and interpreting technical documentation and procedure manuals. 
• Ability to conduct research into hardware and software issues and products as required. 
• Ability to present ideas and solutions in user-friendly language. 
• Highly self-motivated and directed. 
• Keen attention to detail. 
• Skilled at working within a team-oriented, collaborative environment.
• 40-hour onsite work week with on-call rotation availability. 
• Travel required. 
• Sitting for extended periods of time. 
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. 
• Occasional inspection of cables in floors and ceilings. 
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.
• Per contract requirements with vehicle insurance provider: Qualified candidates must be 21 years of age and have no major traffic violations for previous 3 years (for driving/insurance purposes). Must have reliable transportation; must also be able to operate company vehicle.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 706 – Systems Admin II, IT       Dept Number: 9300

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - FREQUENTLY

   Light: 14 lbs & under - FREQUENTLY

CARRYING:

   Heavy: 45 lbs & over - OCCASIONALLY

   Moderate: 15-44 lbs - FREQUENTLY

   Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

   Above Shoulder - OCCASIONALLY

   At Shoulder - FREQUENTLY

   Below Shoulder - FREQUENTLY

TWISTING - FREQUENTLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

   Use of legs only (stairs) - OCCASIONALLY

   Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

   Visual, close - CONTINUOUSLY

   Visual, distant - CONTINUOUSLY

   Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

   Simple grasping - CONTINUOUSLY

   Fine Manipulation - CONTINUOUSLY

   Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - FREQUENTLY

SITTING - CONTINUOUSLY

SPEAKING - CONTINUOUSLY

OTHER, please describe – Driving