General Summary: The foot care technician provides foot health services, carrying out physician orders as appropriate for foot care toenail trimming services. The Technician assists fellow employees in providing the highest quality personalized patient care and maintains a positive work relationship with the health care team. Maintains and upholds established clinic patient care, operation, and employee policies. Supports the Gonzaba coordinated care model by working with all GMG providers and supporting departments/functions to ensure a patient-centered approach is always provided.

Supervisory Responsibilities: This position has no supervisory responsibilities.

General Requirements: All duties performed will be done accurately and in a timely manner at the location services are rendered.

1. Provides patient care in a clinic setting. Functions within the scope of training received from Medical Assistant education program and from Gonzaba Medical Group programs such as proper toenail trimmings, debridement of callouses, educational toenail teachings, and administering flu injections (during flu season).
2. Reports and accurately documents nursing visit note in EMR system.
3. Performs patient dismissals and participates in patient teaching utilizing patient information handouts. Ensures patient understanding and documents thoroughly.
4. Ensures nursing standards of care including participation in quality improvement activities.
5. Assumes responsibility for maintaining clinical competencies according to Gonzaba Medical Group policy.
6. Must always adhere to customer service expectations including in-person communication.
7. Participates in educational programs as needed.
8. This position may require driving a company vehicle or a personal vehicle; therefore, employees must successfully complete a motor vehicle history check, possess, and maintain a current valid Texas Driver License, and proof of current insurance to be subject for mileage reimbursement.
9. Other duties as assigned.

Essential Job Responsibilities:

1. Assists in providing quality health care by accessing computer systems to obtain/provide pertinent information. Reports appropriate information to the Foot Health Practitioner.
2. Furthers patient care by providing patients with community resources as needed.
3. Escorts patients as needed and their significant others to clinic areas essential to their treatment.
4. Follows universal precaution standards regarding patients, procedures, cleaning and disinfecting instruments and exam rooms.
5. Remains aligned with the departmental goals which involves understanding the importance of reporting RMH visits needed and participating providing quality care by utilizing the tools and reports provided to help reach departmental/organizational goals.
6. Maintains assigned work area with supplies and equipment required to complete services.
7. Follows universal precaution standards about patients, procedures, handling specimens, cleaning exam rooms as taught and retrained through annual compliance training.
8. Transports patients safely from the following positions: sitting to standing or laying down, from standing to sitting or lying down, from laying down to standing or sitting, and assist to the bathroom, into/out of wheelchairs, and pushing/pulling patients in wheelchairs.
9. Must always keep the patients’ safety a priority, which will involve preventing potential falls as needed.
10. Maintains strict confidentiality.

Education and Training: Minimum high school education or equivalent. Certificate of completion from an accredited school for medical assistants is required. CPR certification with AED is required and must be kept current.

National Certification must be issued from one of the following associations: AAMA - Certified Medical Assistant (CMA); ARMA - Registered Medical Assistant (RMA); NAHP - Nationally Registered Certified Medical Assistant (NRCMA); or other association approved by GMG Human Resources.

Experience: Experience in a clinic, doctor’s office, or hospital with a minimum of one-year experience preferred. 

Other Requirements: Computer Skills: Skilled in use of computer/EMR systems. Knowledge of Word processing software, spreadsheet software, Internet, and database software.

Work Environment: Clinic environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

Mental / Physical Requirements: Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. without assistance. Close vision and ability to adjust focus. Must be able to work efficiently under pressure.

Additional Information: Gonzaba Medical Group is seeking team members who contribute as A-Players, demonstrate a strong work ethic, are committed to the culture and our core values.

Other Duties As Assigned: The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Team members will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  Responsibilities, knowledge, skills, abilities, and work environments may change as needs evolve.