DESCRIPTION OF ESSENTIAL DUTIES:

•  With the Sr. Security Engineer, research, plan, implement, and maintain communications equipment in the home offices. Backup Network Engineer I on county office connectivity
• Research, plan, and implement upgrades to network and network infrastructure as needed
• Maintain the highest level of network security allowed for according to business model
• Monitor network performance and make adjustments as deemed necessary
• Troubleshoot wired and wireless connectivity issues for home office users, county users, and vpn users
• Develop and maintain appropriate Disaster Recovery procedures for core equipment, remote sites and complete documentation
• Maintain appropriate documentation on current network practices and equipment
• Position has responsibility for a component of IT security for their functional area

OTHER RESPONSIBILITIES/REQUIREMENTS

•  Develop and maintain a positive relationship with equipment vendors and company personnel.
• Provide management and team members detailed information concerning current technical issues
• Superb communications/interpersonal skills with the ability to interact with others
• Positive, customer-focused attitude
• Must be able to solve highly complex technical problems
• Must know how to read, analyze and interpret procedures, instructions and technical documents
• Must know how to research and analyze trends in the IT industry.
• Must be able to solve problems and understand when it is necessary to seek assistance in the performance of work.
• Ability to manage multiple projects and activities independently as well as work in a team environment
• Ability to follow sound business ethics when executing job responsibilities
• An understanding of the importance of procedures and the need to follow them is required.
• Must have an understanding of the importance of learning is never-ending.
• Must be a self-motivated individual, willing to constantly evaluate the environment for improvement
• Be available for 24/7 on-call rotation
• Some travel required with occasional overnight trips

QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: 

• Bachelor’s degree is required: preferably in information systems or computer science
• Three to five years’ work experience in information technology field: preferably in network field
• Outstanding Knowledge of Core Networking functions (Routing, Switching, OSI Model)
• Certifications: Net+, CCNA and/or CCNP (preferred)
• Must have and maintain a valid Georgia driver’s license and maintain a driving record that complies with the Underwriting guides for the Mutual Insurance Company
• Extensive knowledge of the Operating System used on desktops and laptops is required
• Advanced skill in the Microsoft Office Suite of applications in required, including Visio

SUPERVISORY RESPONSIBILITIES:

Not Applicable

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Must be able to lift and carry 50 pounds on frequent basis.
• Working in confined spaces such as attics and crawl spaces is required.
• Responsibilities require working evenings and weekends as needed, sometimes with little advanced notice.
• Installation of new hardware and wiring required for function of systems.
• Ability to manage multiple projects and activities independently as well as work in a team environment
• Ability to follow sound business ethics when executing job responsibilities