Director of Adult Emergency Department and Combined Inpatient/ED Pediatric Unit
Description:
Responsible for the Adult Emergency Department, Combined Inpatient/ED Pediatric Unit (75,000 annual visits); and other departments as needed. The Director serves as a vital link between the larger vision of the healthcare institution and unit-based delivery of effective, efficient, high quality patient- and family-centered care. The Director is accountable for assigned area(s) of responsibility seven days a week, 24 hours a day, to include approximately 165 FTEs. This position is vested with decision-making authority to implement strategies, programs, and patient care consistent with the institution's policies, goals and objectives; reporting to the VP Patient Care Services/CNO.
Requirements:
Licensed and registered as a professional nurse in the State of Maryland. Baccalaureate degree or higher from an accredited college/university in Nursing is required. Master's degree in nursing or related field from an accredited college/university required. Strong background in emergency nursing and a minimum of 5 years of management experience required. National specialty certification preferred in emergency nursing, Pediatrics, or leadership/management.
Required Leadership Characteristics:
- Demonstrated knowledge of program development, fiscal management and familiarity with regulatory and accrediting agency standards
- Ability to identify real/potential problems affecting service and implement solutions with follow-through and communication
- Building collaborative relationships with other departments to create processes and problem solve issues that affect departmental/organizational goals and/or patient care delivery
- Coaching direct reports by providing constructive feedback and facilitating the development of their problem solving and decision-making skills
- Demonstrates a commitment to a healthy work environment by modeling the standards of behavior and encouraging that in others
- Demonstrates respect and regard for the dignity and respect of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment
- Demonstrates the ability to cope and manage change and to help others do the same
Priorities:
- Establish a strong professional relationship with direct reports, colleagues, medical staff, and other key stakeholders. Demonstrate communication that is forthright and respectful.
- Hardwire operational improvements in the Adult and Pediatric Emergency Department based on recent Lean initiative to achieve reduced wait times.
- Empower teams to develop a culture focused on achieving excellent patient satisfaction results. Ensure the consistent application of evidence-based strategies to continuously improve the patient experience and quality outcomes.
- Ensure optimal financial performance in line with operating budgets.
- Proactively evaluate staffing needs and implement strategies to ensure a plan for effective and appropriate skill mix and staffing levels.
- Partner with direct reports and other key leaders to ensure continual readiness for accreditation survey by The Joint Commission.
- Provide leadership for the assessment of new strategic initiatives in areas of responsibility to include ED and combined Inpatient/ED Pediatric Unit
- Ensure collaboration to achieve an efficient throughput process and care continuum beyond the ED.
Schedule: Weekdays between 7:00AM - 5:00PM with visibility to night shift