The Home Health LPN Intake Coordinator is responsible for receiving the referral, evaluating medical diagnoses and history for appropriateness, and scheduling clients referred to Flagler Health+ Home Care. The Intake Coordinator is the point of contact for providers making referrals to the agency, and coordinates any / all intake activities.
Receive referrals from physicians and other healthcare providers (hospitals, skilled nursing facilities, IRF, etc).
Initiates intake process, including creation of client chart.
Collaborates with Administrator and clinical leadership to assess preliminary eligibility for service.
Performs financial eligibility verification.
Receives documentation, scans and uploads into new client EHR.
Ensures insurance-specific documentation is received and uploaded into client EHR.
Conducts welcome calls to new clients and / or their caregiver.
Verifies the physician or non-physician practitioner who will follow the client’s home health plan of care.
Maintains open and clear channels of communication with referral partners.