Preferences:   

Some college.

Basic Medical terminology.

Administrative, receptionist, secretarial experience.

At least 2 years’ experience in a hospital or physician office setting.

Skills and Abilities:

Must type 50 WPM accurately.

Proficient in Microsoft office.

Prior computer experience required to exhibit familiarity with a computer keyboard.

• Ability to use Allscripts Electronic medical record, and Microsoft Office.

• Provides reception duties to the department, answering the phone and dealing with a very wide range of callers – hospital staff, physicians. Knows how to strategically respond to these callers.
• Provides clerical and support services to the Quality Management including the scheduling of appointments/meetings, scheduling conferences, taking phone messages, sending faxes, etc.
• Provides department administrative support in ordering supplies, processing invoices, scheduling meetings, and coordination of calendars. Meeting prep to include preparation of agendas, sign in sheets, zoom set up, packets, and taking meeting minutes.
• Accurately assists with the QM data entry. Create, edit, and print QA reports out of the Qualcare and MDStat systems. These include trend, summary, criteria reports, master lists, utility reports, standard and custom reports. Troubleshoot when problems arise with integrity of data, format of reports, printer output problems, etc. Making sure that data is highly accurate. Ability to use Allscripts Electronic medical record.
• Maintains various suspense files/ logs of peer review assigned cases and whether peer review letters have been responded to. Coordinates the peer review chart assignment process with the QA Coordinators, Medical Records and the Physicians – assuring that meeting invitations and peer review letters are delivered, physicians are notified of meeting dates and letter due dates.

• Observes rules of confidentiality specific to the Q.M. Department (information obtained in files, committee discussions, data security, proper disposal of QA information, etc.).