The Centralized Scheduler greets patients at the registration desk in a prompt, professional and friendly manner. This includes verifying all patient demographics, securing signatures on applicable authorizations, and scheduling follow up appointments and ensuring patient has all discharge instruction documents.demographics, securing signatures on applicable authorizations, and scheduling follow up appointments and ensuring patient has all discharge instruction documents.

• Responsible for efficient, expedient, and accurate procedure scheduling. Effectively communicates with patients, families, healthcare team members and physicians both in person and via telephone.
• Indicates whether the physicians order has been faxed or given to the patient in the pre registration comments. Maintains an awareness of physicians on the delinquent list and does not schedule invasive procedures for those physicians until they are cleared from the list.
• Keeps Supervisor advised of problems with physicians, physician’s office staff and patients. Assures that all protocols are followed for scheduled tests.
• Maintains Medicare Compliance with regard to Medical Necessity when scheduling procedures. Screens every Medicare outpatient service via Care medics LMRP software for Medical Necessity prior to registration.
• Responsible to complete and forward the “Self Pay Arrangements” form to the Financial Counselors in a timely manner.
• Assures that scheduled procedures are verified and pre-certified with insurance companies. Assures that patient demographics have been reviewed with the patient when scheduling a procedure.
• Follows registration/receptionist responsibilities when applicable.
• Responsible to maintain a receipt log of all faxed orders received daily.