Relationship Banker - Ferndale Branch

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Relationship Banker - Ferndale Branch

First Fed

icon Ferndale, WA, US, 98248

iconFull Time

icon7 November 2024

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Who We Are

First Fed is a local community bank on an exciting growth trajectory with 16 locations in 5 counties across Washington. We are committed to investing in our amazing team and technologies which enable better service of our customers and communities. In 2021, First Fed was recognized as a Best Workplace by Puget Sound Business Journal and a Best Bank by Forbes, Peninsula Daily News and Bellingham Alive. 

We welcome applicants from all backgrounds – our diversity makes us stronger. In 2023, we will celebrate our first 100 years of service.

Our Values

Optimism:  We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative:  We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect:  We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth:  We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership:  We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions

Are you who we’re looking for?

  • 1 year experience providing high quality customer service and sales
  • Banking and cash handling experience preferred
  • High School Diploma or equivalent
  • Comfortable with, and passionate about sales
  • A “people-person”
  • Driven to provide the best customer service available anywhere
  • Desires to grow, learn and develop
  • Takes initiative
  • Enjoys collaborating with a team

If you love building relationships and connecting people with creative solutions, get ready for your dream job! In the Relationship Banker role, you will partner with customers to find the best answer for all their banking needs. If a quick interaction just isn’t your style and you really want to build in-depth relationships, this is the position for you! From helping someone open their first bank account, to helping them with retirement accounts, you will be their go-to person. Our Relationship Bankers are on the front line of our Branches. You will get the opportunity to form relationships with everyone who walks into a branch or contacts us through digital channels. We will also rely on you to partner with team members from different areas of the Bank to find the right solutions for our customers’ needs and create the best possible customer experience.

If you like variety and flexibility in your job this is the perfect fit for you! In this position you will open a variety of accounts, receive cash, handle transactions, start consumer loans, advocate for customers, refer customers to internal partners and more. Our Relationship Bankers are trained to handle everything from simple checking accounts to complex commercial and business relationships. You will get to learn about all our banking products and assess which products will help each customer achieve their financial goals and dreams.

This job is like no other! When your customers are able to make that big purchase, or get that loan, you will be right there to celebrate with them! You get to hear customers’ stories, learn about their lives and advocate for their financial wellbeing. You not only make a huge difference in the lives of customers, but you also get to help the Bank grow, and develop your own dream career!

  • The pay range for this position will be $21.38 - $36.35
  • The typical hiring range for this position will be $21.38- $24.54
  • The incentive plan for this position is the Retail Branch Incentive plan. It is paid out quarterly with a target of a $2,250 payout based on meeting Branch goals.
  • Employees will be eligible for our benefit package including medical, dental and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products and more!  Additional information on our benefit package can be viewed at https://www.ourfirstfed.com/careers