Community Impact Relationship Manager

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Community Impact Relationship Manager

ESL

icon Rochester, NY, US, 14604

iconFull Time

icon20 June 2024

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Hours: 

40 

Schedule: 

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. 

Pay: 

Starting Salary:  $47.11   Pay Range: $47.11 - $52.51

Purpose of Position:

This position is accountable to support the Community Impact team in pursuit of ESL’s community impact goals. The Relationship Manager activities will include grant making, managing relationships with grantees and community partners, research and learning about priority areas of impact in our community, and related initiatives.

Accountabilities:

Serves as frontline for not-for-profit organizations including managing relationships with grantees and supporting grant decisions

  • Provides preliminary due diligence on organizations and potential applicants
  • Reviews, analyzes, and makes initial recommendations for grant proposals
  • Drafts Requests for proposals for priority impact area work
  • Communicates with nonprofits about programmatic requirements and fit
  • Tracks and reviews grant reports, communicates requirements to non-profits, provides updates to Executive Director and Board on grantees and impacts made
  • Provides input into board materials, strategic planning, reporting or other activities as needed to accomplish internal goals
  • Represents ESL at community events as needed
  • Manages special projects and programs as assigned

Develops and maintains a knowledge-base for the organizations, partnerships, and shared strategies in priority areas of community impact

  • Works with VP/Director of Community impact and Sr. Relationship managers to manage the feedback loop for learning from and contributions to community partnerships
  • Supports developing and maintains tools such as system maps, reports, etc. that support Community Impact team to understand the players, factors, and community priorities that can inform decision making
  • Presents summary information and reports to Director, team members and/or Foundation Board as needed
  • Works with Operations Administrator to insure accuracy and quality of reports on grant making for Executive Director and Board.  Acts as primary backup for the Operations Administrator.

Engages in community partnership

  • Is assigned and backs up other team members in external collaborative participation where appropriate
  • Exemplifies and promotes best practices of community collaboration such as the five conditions of collective impact
  • Works with Community Impact team to incorporate ways to align activities to shared community strategies

Increases knowledge & skills to provide ever-increasing value to the Community Impact team

  • Seeks to be a subject matter expert on managing grantee relationships to support continuous improvement toward community impact goals

Qualifications:

  • Bachelor's degree in Business administration, non-profit management, public policy, sociology, economics, urban planning, labor studies, ethnic studies or related fields or 4 years of equivalent directly related experience required.
  • Minimum of 7 years’ experience in grant or relationship management, cross-sector community leadership, capacity building, advocacy, or strategic execution in the context of community impact in any of the following: philanthropy, corporate social responsibility, workforce development, non-profit management, human resources, community development public policy or other closely related field required
  • Experience building trust and relationships in racially diverse communities and with multiple sectors (business, non-profit, community/citizens, or government)
  • Experience with business communication written, oral, and presentations seeking approval from boards or committees
  • PC proficient (Word, Excel), adaptability to learn and operate grant management system
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Preferred Qualifications:

  • Masters Degree in Business Administration, Non-Profit Management, urban planning, public policy, education, economics or related field is preferred
  • 10 or more years experience in philanthropy or related field requiring relationship or grant management, cross-sector community leadership, non-profit capacity building, advocacy, or strategic execution for community impact.
  • Funder or backbone/intermediary organization leader in collective impact, or similar cross-sector collaborative community initiative
  • Capacity building, coaching and leadership development experience
  • Experience with program evaluation for learning and continuous improvement
  • Proven experience working with and building relationships with culturally specific organizations
  • Community organizing experience
  • Ability to process feedback and input from a variety of stakeholders and perspectives in order to build collaboration and advance goals
  • Understands how to frame and/or communicate data and stories to multiple audiences, including non-profits, businesses, policy makers, the public, and the media
  • Understands and knows how to work in complexity and affect change in systems (systems thinking)
  • Experience building buy-in and ownership among stakeholders from multiple sectors to advance community impact and equity goals
  • Trusted relationships with community organizations who serve black or Latino communities in greater Rochester

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! 

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