Hours:

40

Schedule:

This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Hours are Monday - Friday 8:00 a.m. - 5:00 p.m. Must remain flexible to meet current and future business needs. 

Pay: 

Purpose:

Manage a diverse team of Commercial & Business Banking Operations personnel responsible for documenting and funding Commercial Real Estate and Business Loans. Accountable for the operations of the Business Banking Department.  Compiles and maintains departmental and regulatory reports.  Establishes, maintains and updates Business Banking processes and procedures. Hires and manages appropriate operations staff.  Represents Business Banking on Corporate and Local projects and process teams.

Accountabilities:

Manage, develop, motivate, and recognize a team of Operations personnel to achieve the current and future Business Banking objectives of ESL. Adhere to ESL Coaching Guidelines and Standards. This position can include up to 8 direct reports

Oversee the development and implementation of operational processes with responsibility of Business Banking Loan Origination Process 37, including SBA Loans. Represent Business Banking on Corporate and Local Projects. Foster positive working relationships with Business Banking stakeholders including Credit, Loan Servicing, Audit, Legal and Finance

Actively participate in Business Banking organizational planning including procedures, budgets, Pulse Survey and staffing.   

Understand and Adhere to ESL's Credit Policy, processes, procedures, and use of lending authority

Manage Business Banking vendors for Real Estate Appraisal and Environmental Firms

Compilation and maintenance of departmental reports

Qualifications:

• Bachelor's Degree in business or a related field
• Minimum of five years of directly related experience
• Commercial Real Estate and C&I Lending Operations experience required
• Proven leadership experience required
• Strong Organizational Skills
• Ability to document workflow into procedures
• Experience pulling and analyzing data to support department decisions
• Notary Public preferred

We’re committed to diversity, equity, and inclusion. ESL recognizes the importance of a culture that embraces diversity and values individual differences. We are committed to cultivating a diverse workforce at all levels that mirrors the communities we serve. We welcome applications from people with diverse perspectives and backgrounds. We strive to create an inclusive, respectful and equitable environment, which makes ESL a great place to work! 

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