Company Benefits

• 401K with up to 5% Company Match
• Health, Dental and Vision Insurance - No 90-day waiting period for active coverage
• 8 Paid Holidays
• 11 days of Paid Time Off
• Company Contribution of $500 up $1,000 into your Health Savings Account
• Company Paid Life Insurance, Short-Term, and Long-Term Disability coverage. (Buy-up options available)

Primary Duties and Responsibilities:

• Provide training and continuing education to technicians on the processes related to job site information collection
• Ensure that technicians are following SOPs for collection of customer equipment data plate information, pre-task safety planning completion, and completion of proper work done notes
• Provide technician support, troubleshooting, and corrective support when SOPs are not being followed
• Review job site information collected, and release equipment reports to sales team where appropriate
• Review job site information collected, and release after-action reports to customers where appropriate

Skills and Abilities:

• The ideal Service Department Support Administrator will have a background in a service based business in an office support role.
• Proficient with Apple iPhones and iPads
• Proficient with Microsoft Office 365 (Excel, Word, Teams and Outlook)

 Education and Experience:

• Experience in working with iOS devices is required
• Working knowledge of Office365 products

 

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop and kneel.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.
• Moderate noise.
• Ability to sit at a computer terminal for an extended period.

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled

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