Establishes and maintains a regular training program to ensure that HVAC technicians are properly trained on latest service techniques and safety procedures for equipment and general working conditions
Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings
Communicates regularly with dispatch to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements
Communicates daily with dispatch reporting on project information, estimated time to complete jobs, labor hours and parts or material used
Develops and monitors budgets, goals and objectives to insure departmental profitability
Specifies and makes sure that required parts are ordered in timely Schedules, directs and provides technical support for HVAC technicians to meet service demands and customers’ expectations
Supervises and directs the HVAC technicians to effectively perform the functions of equipment repair, installation, start-up, operation, and other duties as required to ensure customer satisfaction
Reviews technicians’ work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity
fashion to ensure work deadlines are met
Ensures that all company/department policies are being followed by all HVAC technicians
Other tasks and responsibilities as required to maintain efficient department operations