Paramus, NJ, US,
07652
Full Time
7 November 2024Inside Sales & CRM Administrator
Full-Time
Paramus, New Jersey
02/05/2024
Compensation: 60000.-70000. / Annually
Benefit Offered: YES
Our client, a nationwide manufacturer of commercial plastic products, has an immediate need for an experienced Inside Sales & CRM Administrator, to join our winning team in Paramus.
Our candidate of choice will be a detail-oriented self-starter, who is passionate about customer satisfaction and possesses great communication skills.
KEY RESPONSIBILITIES:
- Manages CRM correspondence and Customer Service Activities
- Business liaison between Inside Sales, Account Management and Productions Operations
- Proven ability to drive improvement, build best practices, and ensure sustainability of process change
- Will work collaboratively to optimize profitability based on operational and market and sales information.
- Monitor, analyze and implement standards, metrics and performance criteria to continually improve growth, productivity and quality while optimizing performance.
- Provide on-going sales training and mentoring to individual team members.
- In charge of the customer complaint process and return authorizations
- Quote special order jobs requiring custom pricing, and report on sales and pricing history.
KEY REQUIREMENTS:
- Minimum of 5-7 years related sales / customer service experience, with at least 2 years directly managing a professional level team.
- Experience in a manufacturing environment is strongly preferred.
- Excellent verbal and written communication skills, with a demonstrated ability to communicate across multiple levels. •Accredited 4-year Bachelor Degree is required.
- Demonstrated experience in successfully leading and developing a team.
- Strong organizational skills demonstrated by the handling of multiple challenges and tasks with a strong attention to detail.
- Excellent communication, problem solving and leadership skills.
- Strong database system experience with the ability to create relevant reports and perform effective analysis of data.
- Strong Microsoft Excel skills are a must.
Please apply today for an immediate interview!
Elgen staffing is the fastest growing staffing agency in Bergen County, New Jersey. With a deep understanding of today’s hiring trends and technologies we have the ability to leverage the most effective recruiting methods to find the best candidates across numerous markets and industries and place them into the appropriate position successfully. Please allow us to help you find your dream job today!