Job details
Description
$23.25 - $29.81 per hour
DUNN-EDWARDS: THE BEST JOB IN RETAIL! HERE’S WHY:
- Career opportunities: At Dunn-Edwards, we believe in promoting from within and invest in your training and development. We have multiple avenues available that employees can travel as they grow their career: store operations, field sales and corporate support roles.
- We love our environment: We have the only LEED certified paint manufacturing facility in the World! Don’t know what LEED means? Leadership in Energy and Environmental Design - in a nutshell, it is one of the most well-respected green building certification programs used worldwide.
- Work-life balance: Our stores close at 5:00pm Monday – Sunday, (store days and hours vary by location) and are closed most major Holidays. Due to our business model, we have some of the most desirable hours in retail.
General Purpose of Job:
Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Must be available to work opening or closing shift - any day of the week. Great opportunity for advancement.
Essential Roles and Responsibilities:
- Assigns job duties to team members and directs their work
- Is responsible for training store team members on all duties and excellent customer service
- Is responsible for ranking team member’s performance
- Is responsible for administering store safety program
- Is responsible for managing the store PT recruiting project
- Reports procedure or policy violations to Store Manager and takes appropriate corrective measures
- Maintains professional store appearance, including product displays.
- Handles customer complaints
- Meets weekly with management team to discuss and address operational issues.
- Performs banking operations
- Maintains standard of dress and appearance conducive to projecting a positive company image
- Is capable of performing all job classifications under his/her supervision
Supervisory Responsibilities:
There are subordinate supervisors reporting to this job. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving).
Communication and Language Requirements:
- For safety reasons, ability to read, write, and communicate in English is required
- Must have excellent verbal and written communication skills
- Must have ability to read, analyze, and interpret professional publications
- Must have ability to produce reports, effectively present information, and respond to questions from individuals and groups
- Bilingual is a plus
Education and Experience Requirements:
- Bachelor’s Degree is preferred
- The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment
- Recent paint store/construction-related retail management experience is a plus
Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.
fulltime/weekends/weekdays
Qualifications
Skills
Behaviours
Motivation
Education
Experience
Licences & certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)