Job details
Description
SPECIFIC DUTIES AND RESPONSIBILITIES
- Assists in the development of gaming Team Members.
- Responsible for guest service, relations, and disputes.
- Knowledgeable of Marketing Promotions and Gaming Facility events.
- Monitor, direct, supervise, and observe gaming action in the overall gaming facility operations for adherence to company policies and various regulatory requirements.
- Approve and verify historical racing machine payouts and fills.
- Perform jackpot payouts and fills.
- May act as Managerial Representative on premises.
- May conduct fund exchanges for guests during an emergency situation or as deemed necessary by management.
- Maintain up to date knowledge of Gaming Laws/Regulations and internal controls applicable to areas of responsibility.
- Safeguard gaming assets
- Meet with Departmental Directors and managers as necessary.
- Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
- Monitor for suspicious transactions as defined by the BSA.
EDUCATION, TRAINING, AND EXPERIENCE
- 3-5 years of experience within the gaming industry required
- 4-year degree in related fields or equivalent work experience preferred.
- 1 year of experience managing personnel.
- Ability to obtain a valid racing license
Qualifications
Skills
Behaviours
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Motivation
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