Gaming Performance Supervisor

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Gaming Performance Supervisor

Derby City Gaming

icon Louisville, KY, US, 40213

iconFull Time

icon7 November 2024

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Job details

Description

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Assists in the development of gaming Team Members.
  • Responsible for guest service, relations, and disputes.
  • Knowledgeable of Marketing Promotions and Gaming Facility events.
  • Monitor, direct, supervise, and observe gaming action in the overall gaming facility operations for adherence to company policies and various regulatory requirements.
  • Approve and verify historical racing machine payouts and fills.
  • Perform jackpot payouts and fills.
  • May act as Managerial Representative on premises.
  • May conduct fund exchanges for guests during an emergency situation or as deemed necessary by management.
  • Maintain up to date knowledge of Gaming Laws/Regulations and internal controls applicable to areas of responsibility.
  • Safeguard gaming assets
  • Meet with Departmental Directors and managers as necessary.
  • Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
  • Monitor for suspicious transactions as defined by the BSA.                                                                

EDUCATION, TRAINING, AND EXPERIENCE

  • 3-5 years of experience within the gaming industry required
  • 4-year degree in related fields or equivalent work experience preferred.
  • 1 year of experience managing personnel.
  • Ability to obtain a valid racing license

Qualifications

Skills

Behaviours

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Motivation

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Education

Experience

Licences & certifications