Job details
Description
SPECIFIC DUTIES AND RESPONSIBILITIES
- Responsible for taking orders from patrons and returning orders in a timely manner.
- Ensures dining area is clean and orderly at all times.
- Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training, if needed.
- Guest banking all dining room checks.
- Cleans and polishes tableware of spots, and pre-busses.
- Delivers and dispenses items ordered by guests, serves beverages, food and non-food items.
- Ensure the safety and security of employees and guests.
- Other duties as assigned.
STANDARDS OF PERFORMANCE
- Maintaining interpersonal working relationship among all personnel.
- Oral and written communication skills.
- Willingness to work flexible hours and handle high-pressure situations.
- Available to work when needed, including weekends, holidays, and nights.
- Adheres to all Standard Operating Procedures (SOPs).
- Uses Point of Sale equipment to enter orders for kitchen personnel.
- Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
- Must bus tables in a timely manner to accommodate new business
- Is a role model for the company and responds to questions positively.
- Must work with communication devices such as telephones and policy systems.
- Maintains confidentiality and security of relevant information.
- Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
- All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
- Ability to work effectively with others
- Ability to work in fast-paced environment
EDUCATION, TRAINING, AND EXPERIENCE
- Must have a high school diploma or equivalent.
- Fine dining experience, preferably in a high volume casino steakhouse is preferred.
- Knowledge of wines, alcohol and basic food knowledge is preferred.
- 6 months prior work experience is preferred.
- Able to obtain and maintain a valid Kentucky gaming/racing license.
#DCG
Qualifications
Skills
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