Fine Dining Food Server - Oliver's Chophouse and Bourbon Bar

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Fine Dining Food Server - Oliver's Chophouse and Bourbon Bar

Derby City Gaming

icon Louisville, KY, US, 40213

iconFull Time

icon7 November 2024

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Job details

Description

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for taking orders from patrons and returning orders in a timely manner.
  • Ensures dining area is clean and orderly at all times.
  • Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training, if needed.
  • Guest banking all dining room checks.
  • Cleans and polishes tableware of spots, and pre-busses.
  • Delivers and dispenses items ordered by guests, serves beverages, food and non-food items.
  • Ensure the safety and security of employees and guests.
  • Other duties as assigned.

 STANDARDS OF PERFORMANCE

  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high-pressure situations.
  • Available to work when needed, including weekends, holidays, and nights.
  • Adheres to all Standard Operating Procedures (SOPs).
  • Uses Point of Sale equipment to enter orders for kitchen personnel.
  • Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
  • Must bus tables in a timely manner to accommodate new business
  • Is a role model for the company and responds to questions positively.
  • Must work with communication devices such as telephones and policy systems.
  • Maintains confidentiality and security of relevant information.
  • Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
  • All internal and external guests must be treated in a manner to ensure complete satisfaction. Always strive to exceed our guests’ expectations
  • Ability to work effectively with others
  • Ability to work in fast-paced environment

EDUCATION, TRAINING, AND EXPERIENCE

  • Must have a high school diploma or equivalent.
  • Fine dining experience, preferably in a high volume casino steakhouse is preferred.
  • Knowledge of wines, alcohol and basic food knowledge is preferred.
  • 6 months prior work experience is preferred.
  • Able to obtain and maintain a valid Kentucky gaming/racing license.

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