Schedule

Monday - Friday 8:00a-5:00p

What You’ll Do

Summary Objective:
The Fraud Investigator is responsible for conducting in-depth investigations regarding loan fraud, fictitious dealerships, bust out activity, identity theft, and the identification of organized fraud rings. This includes researching, documenting, and proactively searching for suspects.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct full investigations around loan fraud, bust out activity, identity theft, and fraud rings
• Utilize a myriad of internal and external tools to gather evidence and determine suspects
• Interview/Interrogate members and suspects to gather additional information or get answers to questions
• Develop working relationships with law enforcement agencies and fraud organizations as necessary
• Have a strong understanding of credit union policies, procedures, rules and regulations
• Provide process improvements for internal processes to streamline fraud prevention
• Audit internal processes to ensure staff if adhering to policy and procedures. Notify management when said policies and procedures are not adhered to
• Participate in Fraud/Loss Prevention and security training sessions
• Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related identifying and reporting possible suspicious activity
• Have a strong understanding of the importance of filing Suspicious Activity Reports and when they should be filed according to regulation
• Provide support to DCU’s legal department by providing in depth reviews of investigations, attending court hearings, or other tasks as needed
• Collaborate with other departments around DCU to identify red flags and prevent further loss to the credit union
• Perform other duties as assigned

What You’ll Need

Minimum of 1-2 years of bank-related fraud investigation experience, with a focus on loan fraud and/or identity theft

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares.

We are proud to be a Equal Opportunity Employer/ Protected Veterans/Individuals with Disabilities.