Technical Service Representative

• Down-stock, maintain layout and organize product in bays at home improvement centers.
• Install signage and build product displays.
• Train store employees on different CTS products.
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
• Conduct presentations to prospective customers.
• Interpret planograms and make changes as needed.
• Remove and replace beams as needed for product reset.
• Provide troubleshooting services as needed.
• Make sales calls on potential users (contractors).
• Sales analytics and inventory management
• Manage weekly schedules based on sales strategy and goals
• Meet or exceed annual sales plan

• Must have a valid driver’s license and a clean driving record.
• Skilled in making presentations to potential customers.
• Experience in sales of consumer/retail-oriented product lines.
• Experience and knowledge of the concrete industry.
• Familiarity with building material products.
• Basic computer skills and knowledge of Microsoft Office programs.
• Must be able to travel.
• Big box retail experience is preferred but not required.
• Must be able to lift up to 25 pounds over head and occasionally lift and/or move up to 100+ pounds.