We are seeking a motivated and customer-focused Starbucks Lead Barista to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests.
Key Responsibilities:
• Lead and develop the store team, providing coaching, training, and performance feedback
• Maintain high standards of customer service and ensure a positive guest experience
• Oversee daily store operations including opening/closing procedures, cash handling, and inventory management
• Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards
• Manage scheduling and labor to optimize productivity and meet financial targets
• Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture
• Analyze sales trends and implement strategies to drive revenue and operational efficiency
• Ensure compliance with all health, safety, and store policies
Qualifications:
• Previous retail or food service management experience, preferably in a high-volume environment
• Strong leadership, communication, and organizational skills
• Passion for customer service and team development
• Ability to work flexible hours, including weekends and holidays
Why Concord?
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted stays at Concord managed hotels
• Training, development, and career advancement opportunities
Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value our associates, support growth, and create a fun, engaging work environment.
Inspire greatness in your team
Encourage and support team members to reach their full potential
Create a work environment that is a Great Place to Work for ALL
Lead with integrity, transparency, respect, and professionalism
Care for your team, and their families
We are Concord!
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”