Role : ServiceNow Administrator

Location : Overland Park, KS

Duration : 12 Months

Rate : $45/hr on C2C

Experience : 7+ Years

Job Description-

Service Now Administrator

• Administer all technical aspects of ServiceNow project and solution delivery including: 

Services, core configuration, security configuration, workflow configuration, development of required integration components, implementation of data imports, custom scripting and third party software integrations. 

• Perform day to day administration of ServiceNow application, including making approved changes to process and work flows, building reports, managing data, personalizing lists, content management and technical support. 

• Work with business users to translate requirements into functional and technical requirements, identify and refine business requirements and workflows 

• Install, configure, modify, maintain, and/or administer applications, networks, databases, and other systems for ServiceNow and other assigned applications, or coordinate the resources needed to execute these tasks. 

• Perform or oversee application maintenance including: updates, patches, upgrades, backups and disaster recovery. 

• Implement technology specific best practices and standards. 

• Researches and evaluates alternative solutions and recommends the most efficient and cost effective solutions, proposes design changes to processes and products 

• Administers extensions to ServiceNow data model in support of requirements. 

• Reviews testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results. 

• Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. 

• Evaluate new features and produce comprehensive analysis and recommendations. 

• Support product roadmap planning, participate in disaster recovery planning and testing.