Avaya Administrator

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Avaya Administrator

Cloud Big Data Technologies

icon Holliston, MA, US, 01746

icon7 November 2024

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Role  : Avaya Administrator

Location : Holliston,MA

Duration : 6+ Months

Rate : $35/hr on C2C(Max)

Job Description :

Required Skills:

Level 2 / Level 3 Experience in configuration, installation and troubleshooting of Avaya AES servers

Experience in Avaya Business Communication Solution (ACD, PBX, AES), Avaya Gateway Administration,

Administration experience on Verint & NICE, Avaya Call Recorder

Experience in Networking and VoIP

Experience in Avaya Voice Portal / IVR Design and Development

Update Microsoft patches on NICE systems

IVR Builds, Migrate application files etc.,

IVR Patching Experience

Experience in performing changes to PBX routing

Participate in DR activities

Experience in documenting the knowledge articles, run book and contribute to the KEDB

Vendor co-ordination for hardware and software related issues

Experience with Migration activities

Good Communication, Leadership, Problem Solving and Root Cause analysis skills

Excellent ability to multitask

Effective working independently or as part of a team

Good at Process creation and efficiency improvement
 

Equal Opportunity Employer

Cloud Big Data Technologies is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Big Data Technologies will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Big Data Technologies require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract
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