Role : Voice Communications Systems Analyst

Location : Glen Allen,VA

Duration : 6+ Months

Rate : $44/hr on C2C(Max)

Job Description :

Roles and Responsibilities:

Test and troubleshoot Cisco Jabber to prep for North American Jabber client rollout.
Provide support for Jabber related issues post deployment.
Technical configuration and setup of Jabber.
Migration of physical fax infrastructure to cloud based faxing solution (Retarus).
Assist network and communications teams with RTE support.
Assist Communications team with support and troubleshooting UCCE Call center applications.

Position Requirements:

Degree in Computer Science, Information Technology, or Business or related work experience/certification.
Cisco UC or UCCE experience
Experience with Cloud based faxing.
Experience with Cisco Call Manager.
Experience with Cisco Jabber Deployment and troubleshooting.
Experience with Cisco video conferencing and TMS application/server.
Knowledge of Video Conferencing principles.
Excellent written and oral communication skills.
Excellent analytical skills.
Excellent customer service skills.
Ability to work with a high degree of independence.
Experience working in a team-oriented, collaborative environment.
Advanced problem solving skills and the ability to work collaboratively with others to resolve complex issues with innovative solutions.

Equal Opportunity Employer

Cloud Big Data Technologies is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Big Data Technologies will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Big Data Technologies require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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