Role name :: Business Consultant / Analyst
Location :: Atlanta, Georgia
Responsibilities:
- Lead workshops with customer to understand their “as-is” business processes corresponding to identified accounts
- Analyze and recommend “to-be” business processes addressing business needs corresponding to all identified accounts as well as considering future business needs
- Identify & document functional & technical requirements (e.g. integration, scalability, performance) based on customer workshops corresponding to identified accounts
- Identify & document functional & technical requirements that are in-process of implementation as well as roadmap requirements
- Define & document prioritization for identified functional & technical requirements based on customer discussions
- Document the tools and products used corresponding to support those functional/technical requirements as well as across the “as-is” business process
- Analyze, determine & document “what is working well” and “what needs to be improved” based on customer workshops related to business process & requirements gathering
- Analyze, determine & document “quick wins” based on business process & requirement workshop corresponding to each account identified
- Analyze, determine & define shared services roadmap, addressing current & future business & operational needs across all identified accounts
- 7+ years for Telecom knowledge with deep understanding of overall O/BSS functional domains
- 5+ years of experience on Telecom Network Inventory Management
- 5+ years of experience as Business Analyst/Consultant with proven experience in business processes & requirements analysis & documentation
- eTOM, ITIL, Sigma standards working knowledge required. Certification preferred in either of the industry standards
- 30-40% travel required at one or more customer offices
- Leadership & excellent customer presentation skills MUST
Qualifications:
- 7+ years for Telecom knowledge with deep understanding of overall O/BSS functional domains
- 5+ years of experience on Telecom Network Inventory Management
- 5+ years of experience as Business Analyst/Consultant with proven experience in business processes & requirements analysis & documentation
- eTOM, ITIL, Sigma standards working knowledge required. Certification preferred in either of the industry standards
- 30-40% travel required at one or more customer offices
- Leadership & excellent customer presentation skills MUST