Primary Responsibilities:

• To work alongside a Lead BA to support and help delivery current project streams from analysis, requirements to delivery.
• Partner with the business and IS technical teams on designated projects to understand the business needs and help shape end user requirements.
• Clearly articulate and document business requirements
• Co-ordinate relevant project milestones by facilitating in design reviews and walk-through activities that communicate system designs and validate proposed solutions
• Obtains key input from Development teams and identifies solution interdependencies
• Engage with IS team members and business users to incorporate usability and user interface needs in new requirements design through effective wire-framing of solution options
• Manage and develop strong working relationship with business partners to help drive overall satisfaction with IS services
• To work with project teams to support 3rd Party vendor reviews and requirements gathering
• To provide project management support to Project teams interacting with 3rd Party vendors
• To support the QA Testing function with test scenario and traceability structures

Duty/Responsibility:

• Document the requirements in specification and communicate with IS teams (Development and QA) to ensure good understanding of those requirements.
• Analyze the requirements; looking at current systems and applying that to determine the business needs.
• Conduct high level testing of the changes and support the business in user testing prior to the changes going live.
• Facilitate workshops & meetings, preparing the material and presenting it to different audiences.
• Track requests and user feedback to facilitate across all on-going projects.

Education, Skills and Experience:

• 3+ years experience in an IS business facing analysis or consulting position
• Strong communication, collaboration and documentation skills
• Ability to effectively prioritize and execute tasks under pressure and within delivery timelines
• Bachelor s degree (4 years) at an accredited university in Information Systems, business or related field, or equivalent in business experience. (Nice to Have)
• Business Analysis accreditation or diploma. Project Management (PMI/Prince 2) accreditation. (Nice to Have)
• Experience working with CRM systems, Microsoft Dynamics would be an added advantage. (Nice to Have)
• Recent non Financial industry experience required