Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. 

Job Description

We are seeking a Learning and Development Program Manager for a 6-month contract (with the potential opportunity to extend further) in Los Angeles, CA.  This role will work a hybrid remote work schedule.  Candidates local to the area are encouraged to apply as there may be an onsite meeting anywhere between once per month to once per quarter.   This role will pay between $42.71 - $55.53 per hour. 

In this role, you will be responsible for the development, delivery, and assessment of internal training programs and administration of day-to-day operations of an assigned portfolio of Learning and Development (L&D) projects including but not limited to supporting the Manager of Learning and Development, Supervisor of Workforce Education and Senior Manager of External Learning making recommendations in the strategic planning, initiation, tracking, management, evaluation, and development of key Learning and Development training initiatives and defining organization internal and external learning metrics. 

Essential duties of this role:  

• Developing and managing learning plans, schedules, resources, and project artifacts. Identifies, tracks , and mitigates risks, assumptions, issues, and dependencies
• Provides timely status reports and proactively escalates issues for resolution
• Conducting training needs assessments and assisting in the development of training programs based on the needs of the organization.
• Performs learning project reviews and drives continued progress for learning project success.
• Support the development of enterprise key Learning and Development metrics and reporting Learning and Development metrics and reporting; reflecting the state of the organization.
• Facilitate, develop, revise, and update training materials for their assigned learning portfolio.
• Develop new policies and procedures, workflows, etc. as it relates to Learning and Development. 
• Communicate closely with the Director of Learning and Development and Senior Director of the Center of Organizational Excellence (quarterly reports) to ensure consistency and standardization of the training programs across the organization.
• Supports in strategic planning, tracking, management, and the annual evaluation of Learning and Development training programs.
• Evaluate the effectiveness of the organization's Learning Governance Model. 

Qualifications

• Bachelor’s Degree in Business Administration, Learning and Development or related discipline. In lieu of degree, equivalent education and/or experience may be considered.

• At least 5 years of experience in Learning and Development, determining curriculum and analyzing learning metrics.  

• Demonstrated experience in the development of requirements, specifications, design, process/flow Diagrams, test and implementation plans.  
• Experience in business process and Return of Investment (ROI) benefit analysis.
• Skills in measurement and evaluation of training initiatives.
• Outstanding, written, oral, organizational, and presentation skills.
• Detail oriented with excellent analytical, planning, and organizational skills.
• Strong facilitation and mentoring skills.
• Excellent time management skills; self-starting and self-motivated; uses time effectively.
• Excellent written and verbal communication skills; speaks clearly and persuasively in positive or negative situations.
• Project Management Skills

Nice to have:

• Highly prefer healthcare industry experience
• Masters in Instructional Design
• PMP certification 

Additional Information

This 6 month+ contract will be based out of Los Angeles, CA, and will work a hybrid remote work schedule.  Candidates local to the area are encouraged to apply as there may be an onsite meeting anywhere between once per month to once per quarter.   This role will pay between $42.71 - $55.53 per hour.