Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking an IT Support Field Technician for an exciting role in Denver, CO.  In this role, you will apply your knowledge and experience in Technical Support and issue resolution to a variety of organizations throughout the metro Denver area.  The responsibilities of this role are as folows: 

• Working alongside your clients in the Denver Metro area to identify, assess, maintain and repair the technology that makes their work happen
• Support desktops, mobile devices, servers and network infrastructure
• Resolving of system and/or network issues in accordance with company best practices and to the complete satisfaction of the organization's being supported
• Identifying ways to improve systems and infrastructure 

Qualifications

• Associate Degree in a computer related field or a combination of education/experience
• At least 3 years of experience as an IT Technician working with external customers
• A passion for delighting users – the ability to walk with them through a problem efficiently and professionally, systematically resolving the issue
• Industry certifications that you are proud of – MCITP, MCP, A+, Network+, Cisco are all helpful
• Strong working knowledge of Windows 7/8/10, Server 2008 through 2016, Microsoft Office 2010-2016, Exchange 2010 – 2013 and Office365 Administration
• Proficient working knowledge of networking protocols and commonly used technologies
• Excellent troubleshooting skills and patience
• Incredible interpersonal communication skills while working with clients and Vendors/Tech Support
• Strong time management discipline 
• Valid driver’s license, reliable transportation and a clean driving record

Additional Information

This role will be located onsite in Englewood, CO with travel to company supported locations throughout the Denver Metro area.  This role will offer a salary, benefits package, bonus opportunities, training reimbursement, career development, and company car for travel.