Job Details

Description

Our Pulse Network Engineer performs a variety of complex tasks in analysis, design, testing, installation, monitoring, integration and maintenance, and maintaining the health and security of all network services and associated systems of the broadband network. This position is responsible for the design, configuration, operation, enhancement, and troubleshooting of a large, complex city government enterprise network and advanced broadband-based Triple Play services network and other networks such as GPON, Carrier Ethernet, MPLS, and DWDM networks.

The salary range for this position is $75,000 - $98,891 annually with a hiring range of $75,000 - $86,072 annually, depending on qualifications and experience.

This opportunity will be available until the position is filled, with a first reading of resumes on Monday, March 25, 2024.

A current resume is required, and a cover letter is preferred.

Pulse is a trusted local utility committed to connecting the Loveland community. We provide reliable connections our residents need, backed by exceptional customer service and fair rates. Established in 2018, Pulse is an investment in our local economy. We are continuing to build our Pulse team and looking for talented people to make our vision a reality for all of Loveland. We are looking for innovative, creative and passionate staff members that are excited to be a part of our journey.

Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City.

Essential Functions

• Perform extensive design, configuration, deployment, management, maintenance and troubleshooting in GPON and Active Ethernet fiber optic switching technologies, OLTs, ONTs, various wireless technologies (such as WiFi, WiMax and PTP Microwave), switches and routers, firewalls, VPN concentrators, and servers.
• Translate customer requirements into feasible solutions and work with teammates and cross-functional teams to design, plan, communicate, and implement those solutions.
• Plan and design local and wide area data and voice (converged network) communications connectivity.
• Maintain the health and operations of all networks, servers, and services.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating on network optimization. Document network problems and resolution for future reference.
• Review, research, and resolve complex problems relating to network and server installation, integration, security, configuration, and monitoring.
• Participate in an on-call rotation to support the network operations center and technical service representatives.
• Develop and document system standards and provide documentation of all new and existing logical and physical networks and infrastructure.
• Review and monitor connectivity, project development, adherence to networking standards, and thorough testing produced by network contractors, vendors, and staff for quality control.
• Upgrade network hardware and software components as required.
• Design, analyze and manage enterprise network including installation, maintenance, and security of LAN/WAN.
• Assist with routing and switching configurations changes as part of day-to-day operational support or planned/engineered changes

Other Job Functions

• Serve as a liaison with outside vendors, local key accounts, and service providers on technical issues relating to networking equipment, servers, transport, and connectivity.
• Complete special projects as assigned.
• Provide technical support to colleagues within engineering and network operations.
• Upgrades network hardware and software components as required.
• Participates in various network projects in the areas of project engineering, scheduling, equipment upgrades and copper or fiber optics installation.
• Assists with research, evaluation and implementation of new network technologies and tools.
• Assists with maintaining technical standards for network operations.
• Creation of network documentation and diagrams.
• Work with regional partners in solution-oriented approaches.
• Performs other duties as assigned.

Qualifications

Education: 4 Year / Bachelor's Degree in Computer Science, Information Technology, Data Communications or related field.  An equivalent combination of education and or experience may substitute for education requirements on a year for year basis.

Experience: 3 years as a Network Engineer, Network Administrator, Systems Engineer, or working as an engineer in an ISP or network operations environment.

Certifications

• Must possess a valid driver's license.
• Preferred: Current certification in Cisco, Juniper and/or Nokia

Knowledge, Skills, and Abilities

• Knowledge of ISP, WAN, or similar network environment
• Experience with configuring and managing routers, layer 2/3 switches, and wireless devices (access points, stations and PTP equipment)
• Experience with GPON, Active Ethernet, OLTs, and FTTP hardware
• Knowledge of and experience with the following:
  • Advanced network protocols such as ARP, IPv4/v6, ICMPv4/v6, OSPFv2/v3, DHCPv4/v6, DNS, NAT, and QoS
  • Network loop prevention, load balancing and redundant services such as SVI, VTP, RSTP, VRRP, SRRP, GLBP, Multi-Chassis sync, iBGP/eBGP tuning attributes
  • Advanced layer 2/3 network services such VPLS, VRF/VPRN, Classes of Services, and Service Flow Through provisioning)
  • Transport and access technologies including MPLS, IPSEC/GRE, MEF Carrier Ethernet, DWDM
  • VoIP technology and industry standards such as SIP, MGCP and PSTN call routing
• Intermediate to advanced experience in a Linux server environment.
• Trouble Ticketing or Incident Management system.
• Network management and monitoring systems.
• Basic scripting experience in BASH, perl, PowerShell, VBScript or python.
• Wireless networks, such as 802. 11a/b/g/n WiFi, PtP, or mesh.
• Services and protocols, including SNMP, SYSLOG, BGP, OSPF, MySQL, DNS and DHCP Servers.
• Thorough understanding of TCP/IP and Ethernet.
• Strong technical and analytical, and communication skills.
• Analyze data, solve problems, and develop logical solutions.

Physical Demands

Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal.

Working Environment

Frequent:  Exposure to routine office noise and equipment.
Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.

City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home.  Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains.  The community is bustling with a thriving arts, brewery, foodie, and shopping scene.  Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals.  Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness.  The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefits Information

Benefit Eligible Benefits Package Includes:

• Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
• A Dedicated, exclusive Employee Health and Wellness Center
• Discounted Chilson Center passes
• Paid vacation, holidays, floating holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• A Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Tuition Reimbursement
• Employee Referral Program
• Personal and Professional Development opportunities
• Employee Recognition Program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

Employment offers will be conditional on the successful completion of a driving record and criminal history background check.

Management Level / Job Level: This position has no Supervisory or Management Responsibilities.

Behaviors

Motivations

Education

Preferred

Experience

Required

Licenses & Certifications

Required