Company Description

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

• Serve as the Lead IT Specialist supporting a government client for the Public Key Infrastructures (PKI) program across 63 physical locations throughout the United States. 
• Coordinates with other government stakeholders to ensure compliance with I.T. governance, software configuration, and program updates to each location within the program. 
• Work closely with the Project Manager and the corporate shared services team to promote communication across the team and company while implementing the best I.T. practices. 
• Coordinates with corporate resources to ensure the quality standards are met. 
• Serve as the Subject Matter Expert for technical knowledge required for effective system deployment. 
• Regularly prepares and delivers presentations and briefings as required.
• Provide integration, analysis, design, development, documentation, and implementation assistance to program leadership.
• Support the training of team members with Database Management, ensuring the process and concept for all deliverables are understood.
• Supports HSPD-12 enrollments and activations of SmartID cards; troubleshoot hardware and software issues.

Qualifications

• 5+ years’ I.T. support experience focusing on end-user software support, database management, software deployment, software, and hardware troubleshooting required.
• Able to effectively communicate (verbal and written) with all levels of clients and team members.
• Able to independently prioritize and manage multiple tasks. 
• Display organizational skills.
• Experience with Microsoft Office and GSA scheduling tool (preferred). 

Education:

• Associates degree (preferred).

Clearance Requirement:

• U.S. Citizenship is required.
• Must be able to obtain and maintain the appropriate level of clearance.

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.