The Clinical Manager is responsible for managing the enhanced risk protocols and supporting the implementation of all required clinical protocols. The incumbent will provide ongoing consultation to clinical and non-clinical staff. The Clinical Manager directs the authorization process ensuring requests for services remain active. The incumbent will support and uphold a commitment to racial and ethnic equity and/or antiracism.
Essential Duties and Responsibilities
- Manages the enhanced risk protocols established by the contract holder.
- In some sites the Clinical Manager may supervise a team of supervisors.
- Works with clinicians at their assigned site to ensure the required clinical protocols are followed.
- Provides support for managing authorizations for services to families.
- Conducts behavioral health assessments when needed.
- Reviews and approves plans of care.
- Works with key Choices leadership to support quality improvement processes.
- Uses data to guide decision-making for supervision of care coordinators and care coordination teams.
- Maintains positive working relationships with co-workers.
- Willingly completes other duties as assigned to advance the mission of Choices.
Qualifications
- Minimum of master’s degree in social work, psychology, marriage and family therapy, or related human services field.
- Current licensure by the state(s) in which work is assigned as Clinical Social Worker, Marriage and Family Therapist, Licensed Professional Counselor.
- Minimum of three years of clinical and managerial experience in community-based behavioral health and human services with children/families.
- Significant supervisory experience that promotes leadership and initiative in line staff, successful team building, consensus building, conflict resolution, staff development, and advocacy.
- Demonstrated competence in providing and creating services for culturally diverse populations.
- Expertise in strength-based programming, crisis intervention, family systems theory, multi-systems care coordination, and case management.
- Demonstrated skill in fiscal management activities, team building, and development.
- Strong communication and writing skills. Bilingual skills (especially Spanish) a plus.
- Be certified in the CANS within 45 days of hire and at all times beyond the first 45 days of employment. CANS SuperUser status highly desirable.
- Must possess a valid driver’s license in state of residence and auto insurance.
Salary Range $60,000-$65,000
Benefits Include:
- Medical, Dental, Vision
- Employer Paid Life Insurance, Short & Long Term Disability
- 401k Match
- Tuition Reimbursement
- Paid Parental Leave
- Generous PTO plan
- Qualified employer for the Public Service Loan Forgiveness Program